Forum Discussion

StephanieBla936's avatar
StephanieBla936
Community Member
2 months ago

Review360 Email Requests

Could we please see an enhancement where when we send an email to a SME for review in Review360 it also CCs the Learning Consultant/Designer? This would mean we would have a copy of the email(s) that are system-generated. Or if these were stored somehow in the Review360. 

There have been some instances where SMEs have said they haven't received the email or the right information wasn't in it. A copy of what was sent is great from a control perspective so that if we've made a mistake, we can correct it right away. 

Review 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hello StephanieBla936​, 

    Thanks for reaching out! We hear that when you send review invitations to your SMEs, it’s tricky not to have visibility into what those system emails look like. I recommend utilizing our Request Review feature to help provide more context around your reviewer's progress.

    We’ve shared your feedback with our product team so they know this additional visibility would be helpful to your workflow. Your input helps us keep improving Review 360. Thanks for sharing your voice with us!