Forum Discussion
Sort Comments in Rise
Adding a recent example to show how this affects the review process:
I worked on a course where the SMEs left more than 120 comments. The feedback was specific and actionable, but working through it in Rise was difficult. Comments on the earlier blocks in each lesson were often the oldest, so they appeared at the bottom of the list. That meant working from the bottom up to follow the lesson in order.
Multiple reviewers made this more complicated. A second reviewer added comments a few days later, which put their feedback at the top of the list instead of alongside earlier comments on the same content. I ended up making edits based on the first reviewer’s feedback before seeing the second reviewer's comments on those same sections.
Being able to sort comments by lesson and block order, switch between oldest-first and newest-first, and filter by reviewer would make it much easier to consider related feedback together and avoid rework.
Hello ZacharyGoodsell,
Thanks for sharing that recent example. I understand what you’re running into here. Having a second reviewer’s feedback land at the top of the list after you’d already edited those sections makes it hard to keep the full picture in view.
The Comments panel in Rise organizes comments by lesson, with the newest at the top of each lesson, and there isn’t a way to change that order or filter by reviewer at the moment. One thing that can help is resolving and reopening comments in Rise 360 as you address them, which keeps the panel from getting cluttered.
It sounds like you’d like to see everything reviewers said about a section together, in course order. When you work through a big round of feedback, do you tend to go lesson by lesson, or reviewer by reviewer?
Hi Eric, thank you for the reply. I do use the resolve feature, and it helps clear the clutter.
When I review comments and update a course, I work lesson by lesson. I’m glad comments are tied to each lesson, but it can still be cumbersome to start at the top of a lesson while working up from the bottom of the comment list. If a reviewer works through the course in order, their oldest comments will likely refer to content earlier in the lesson.
An oldest-first option would help, but ideally, I’d like to sort comments by lesson/block order. That would also group feedback from different reviewers on the same content, so I can consider it all before making edits.Hello ZacharyGoodsell,
Thank you for walking me through how you work. Going lesson by lesson makes sense, and your point that reviewers tend to move through the course in order shows why starting at the bottom of the list ends up feeling backwards. I also understand that grouping feedback from different reviewers on the same content, so you can consider it all before making edits, matters even more than oldest-first on its own.
Right now, the Comments panel in Rise can’t be sorted by block order or switched to oldest-first. I’m glad resolving comments is at least helping with the clutter in the meantime.