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SMcNicol's avatar
SMcNicol
Community Member
1 month ago

Meet Milton: The Crankiest Teller in E-Learning

Confession: nobody balances a checkbook by hand anymore. My banking app does it for me. Your banking app does it for you. And yet β€” I know an awful lot of very smart adults who would stare blankly at a bank statement that didn't quite match their own numbers and have absolutely no idea why. πŸ€·β€β™€οΈ

So instead of another slide explaining what a reconciliation is, I built something that makes you actually do one β€” and I brought in a little help.

Say hello to Milton Overdraft

Yes, his name is a penalty fee. He's a Pixar-looking, mustache-having, green-visor-wearing bank teller who has clearly seen some things, and he is not impressed that you need this explained to you.

"Nobody balances a checkbook by hand anymore. I know, I know β€” your phone does it for you. But here's the thing your phone won't tell you: when something doesn't add up, it's not going to catch it for you."

He's cranky. He's a little judgmental. He's also, somehow, extremely likable, which I did not expect from a man whose entire personality is "disapproving bank employee." Built him in Rise's AI Avatar and gave him a real custom video player with play/pause and a scrubber, because even a grumpy old teller deserves controls that don't look like a default HTML5 player. πŸ˜…

What the activity actually does

Three steps, no lecture required:

  1. Fill in the register β€” six real transactions (rent check, groceries, paycheck, the works), and you do the math yourself. Get it wrong and it shows you exactly where the arithmetic went sideways.
  2. The statement arrives β€” and it doesn't match. There's a fee you never recorded, and a little interest credit hiding in there too, because the sneaky ones always go in opposite directions.
  3. Reconcile β€” the actual skill. Outstanding checks, deposits in transit, the real formula. No shortcuts.

There's a calculator built right in, because I'm testing whether you understand the process, not whether you can do long subtraction in your head. Milton said it best: "I'm cranky, not cruel."

Get it right and the whole screen turns into a confetti celebration, because closing out a reconciliation deserves at least a little fanfare.

Built with Claude

Full disclosure: this went through about six different concepts before landing here β€” a budget slider, a literal spinning wheel of financial disasters β€” before I realized the actual most useful thing I could teach was the boring, unglamorous skill nobody has anymore. Claude helped me build, break, and rebuild this thing in Rise Code Blocks until it actually worked the way I wanted, cranky teller and all.

Try it, argue with Milton, and let me know if your register balances. πŸ’°

Balance the Checkbook

4 Replies

  • HB28's avatar
    HB28
    Community Member

    Loved the numbers scrolling down the sides and Milton. Personally, I don't have a great memory, so I think being able to click back to the first tab when you're on the second would be helpful. Maybe a bit of scaffolding or a hint if you're getting it wrong? Really liked the demo and the stages as well though. How did you create Milton's Pixar look, his voice etc. was that all via Claude?

    • SMcNicol's avatar
      SMcNicol
      Community Member

      Thank you so much, I'm so glad the scrolling numbers and Milton landed well! He's become a bit of a favorite around here too 😊

      Quick clarification on the "back to page one" note: that's actually exactly what the My Register and Calculator are there for on page two!

      My Register shows the running numbers so you don't have to remember them, and the Calculator lets you add and subtract right there without leaving the page. Did those not show up clearly for you, or were they easy to miss? I'd love to know so I can make them more obvious if that's what happened.

      I really like the scaffolding and hint idea too. Something that nudges you in the right direction when you're getting it wrong, instead of just marking it incorrect, could be a great next step for this one.

      And yes, Milton was built with Articulate's AI Avatar! I wrote a prompt to get that Pixar style look, then picked his voice from the avatar gallery.

      • HB28's avatar
        HB28
        Community Member

        Thanks! The memory problems I had was on the second stage - statement. It says some transactions didn't make it into the register, but I couldn't click back on the register to see what was incorrect. 

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