How to Build Customer Service Training in Rise 360

---

Rise 360 makes it easy to create fully responsive, gorgeous courses to meet all your customer training needs. In this webinar, you’ll learn how to use pre-built lesson blocks in Rise 360 to quickly build effective customer training courses.

Additional Resources:

• Quick Wins: Short Customer Service Training Examples
• Improve Customer Service Workflows with E-Learning
• How to Solve Customer Service Challenges With E-Learning
• 4 Essential Customer Service Skills to Train For
• E-Learning Challenge #494: Customer Service Training Examples

Examples Referenced in the Session:

• Customer Communication Essentials
• Do You Have These Four Essential Customer Service Skills?
• Customer Service Skills
• How to Get Started Using a Personal Trello Board

Next Steps:

• Test out building a new, blank course with the blocks we covered in the session: scenario, sorting, flashcard grid, and labeled graphic.
• If you're new to Rise 360, add all of the lesson blocks to a sample course to get a feel for how they work