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Video Tutorials
How to Build Customer Service Training in Rise 360
Rise 360 makes it easy to create fully responsive, gorgeous courses to meet all your customer training needs. In this webinar, you’ll learn how to use pre-built lesson blocks in Rise 360 to quickly build effective customer training courses.
Additional Resources:
- Quick Wins: Short Customer Service Training Examples
- Improve Customer Service Workflows with E-Learning
- How to Solve Customer Service Challenges With E-Learning
- 4 Essential Customer Service Skills to Train For
- E-Learning Challenge #494: Customer Service Training Examples
Examples Referenced in the Session:
- Customer Communication Essentials
- Do You Have These Four Essential Customer Service Skills?
- Customer Service Skills
- How to Get Started Using a Personal Trello Board
Next Steps:
- Test out building a new, blank course with the blocks we covered in the session: scenario, sorting, flashcard grid, and labeled graphic.
- If you're new to Rise 360, add all of the lesson blocks to a sample course to get a feel for how they work
Updated 16 days ago
Version 2.0