Reach 360: Assign Managers

Reach 360 managers are assigned groups in your organization and can invite and remove learners, assign training, and view reports for those groups. They're different from Reach 360 admins, in that they can't modify account-wide settings.

Managers are added from the Reach 360 Users tab or Manage Reach 360 tab from on the Articulate 360 Teams dashboard.  

• Add New Managers
• Modify Manager Assignments
• Delete Managers

Add New Managers

To add a new Reach 360 user or modify the role for an existing Reach 360 admin, select Manager from the drop-down menu. Then, click Assign Managed Groups and select the groups you want the manager to be able to access. Unlike Reporters, there's no option to assign a manager to the Everyone group and you must select at least one group. Click Save to complete the assignment. 

Note: Admins, managers, and reporters are sent notification emails when their role is changed. Learners who are given a higher role must create an Articulate 360 account to accept.

Modify Manager Assignments

In Reach 360, admins can see the groups a manager is assigned to by selecting their name in the user list. Click the edit icon in the Manages row to make changes. You can also modify a manager's assigned groups from the Articulate 360 Teams dashboard. 

Delete Managers

You can remove a manager or change their role from either Reach 360 or your Articulate 360 Teams dashboard.

If you delete a manager, they're removed from your Articulate 360 Teams account and no longer have access to Reach 360. Inviting them as a learner won't restore their manager permissions but as long as you use the same email address, they can continue where they left off with their assigned training.