accessibility
738 TopicsGost alternate text in the translation document
Articulate Storyline 360 is adding alternate text to the translation document that doesn't exist in the source file. Specifically, the Alt text for "SUBMIT_BT 1" in the translation document changes to "Environmental Risk," even though this text is not present in the current source file. Notably, "Environmental Risk" was previously the name of a button in another source file from the same course series. Since slides and interactions are copied and pasted between courses, could there be a software cache that needs to be cleared?172Views0likes5CommentsAlt text and Pick-One interaction
Hello It seems that when you use images as options in the Pick One interaction in Storyline, the interaction automatically tags the images as radio buttons (good so far) but the alt text is read as if it is a separate object to the image/radio button when you use the arrow keys to move between them (not so good). Is there a way to attach alt text to the radio button? It seems to work properly if you use shapes rather than images but that isn't really an option for me. https://360.articulate.com/review/content/10a3ab95-5df6-440e-9931-0e7de955a38d/review This is using NVDA screen reader. Thanks!Solved271Views0likes11CommentsPoorly Aligned Focus Highlight (JAWS and NVDA Screen Readers), Wrapping Text
I'm having an issue when I use "Animation: Fade: By Paragraph"—the focus highlight is not correctly aligned to the text when it wraps in both JAWS and NVDA. When I don't use an Animation or use "Animation: Fade: As One Object" it's aligning everywhere fine, including text that wraps. See my attached sample file. Is this a skill issue on my end? Is it something in SL, is it in how my Screen Readers are set up, or is it just a known bug? Can't find anything. Any help would be very appreciated. I'm trying hard to get a deep understanding of the user end of compliance.Solved149Views0likes2CommentsFocus indicator showing for text and an invisible spot
While testing my course for keyboard accessibility, I noticed the focus indicator is: Selecting text that doesn’t have a hyperlink or trigger. Highlighting an element that isn’t visible on the slide. Question: How can I fix this so the focus indicator only moves to interactive elements?Solved169Views0likes8CommentsResult Slide Miscalculation across Devices
I’m facing an issue where the result is getting miscalculated when the module is viewed on a mobile device, but the score is accurate when viewed on a laptop. The course is published as SCORM 1.2 and uploaded to an LMS. The result slide is showing an incorrect percentage even when all answers are correct. Additionally, when only one question is answered incorrectly, the score displayed is 80% instead of the expected 93%. The assessment setup is: Total questions: 30 15 questions are randomized Passing score: 80% Tracking: Result slide (Final Assessment) All correct answers are assigned 10 points, and incorrect answers are assigned 0 points. It includes two types of graded questions: Hotspot questions — created using Slides → Graded Question → Hotspot. There are two clickable options, and based on selection, correct/incorrect layer is shown. Standard graded questions — Multiple choice and True/False using Submit button and correct/incorrect layers. Points to Remember: On laptop, score is calculated correctly On Android device (Chrome browser), score is miscalculated The same SCORM file is used for both mobile and laptop Has anyone experienced result slide score calculation differences between phone and desktop? Could this be related to randomized questions, hotspot question behavior, or the LMS?22Views0likes2CommentsBig problem with folder usage and organization.
As a company, we often use folders to maintain an organized folder structure when creating courses. The big problem is that for a quick search, we use the search bar to look for courses by name, but the indexed courses do not show the folder they are in; at least the folder where the course is located should appear.Solved50Views0likes4CommentsContinue buttons not progressing as expected
This must have happened overnight but when a Continue button is placed at the end of a module, it doesn't automatically progress to the next module. This now occurs with all courses I am actively and previously worked on, essentially breaking navigation. Is this a new feature or bug?1.1KViews32likes31CommentsLocalisation issues
Hi, I am trying to upload individual language videos into each language section of my courses, but every time I do, it changes the video for ALL language sections. Eg. If I upload a French video to the French video of the course, ALL other language sections also change. The issue is now also impacting embedding videos and ANY content changes I make to an individual language. This seems to be a recent issue - is anyone struggling? It renders the function pretty pointless if this is a new change to the localization/localisation feature.79Views0likes3CommentsAccessibility Issue: All-Caps Button Text
I am currently developing an accessibility-focused course, so it MUST meet accessibility standards. One issue I’ve identified is the use of all caps on buttons, which is not accessible. I can change this for the "Start Course" button; however, in other components, such as button stacks, the text appears locked in all caps. Is there a way to modify this so the button text uses standard capitalization?79Views0likes4CommentsStoryline 360 e conformità EAA / WCAG 2.1 AA – gestione testo e responsive
Hello everyone, I'm new here. I work for an Italian company that provides e‑learning and professional training. We use Articulate 360 (Storyline) to develop our courses and we are required to comply with the European Accessibility Act (EAA), specifically with WCAG 2.1 Level AA requirements. We are trying to understand whether Storyline 360 can actually meet these requirements, especially regarding user‑controlled text customization. Accessibility requirements According to the regulation, users should be able to: resize text; adjust line height; adjust spacing between letters, words, and paragraphs; access content that is fully responsive, not only at the player level. What we have tested so far We enabled accessible text by setting the variable Player.AccessibleText = True and activating the option in the player settings. We followed the instructions provided in the official Articulate documentation: https://www.articulatesupport.com/article/Storyline-360-Accessible-Text However, once the course is published, the text cannot be modified by the user. We also tested an external plug‑in (Helperbird), but: the slide text is not read correctly; the changes only affect the player UI, not the actual course content. Alternatives considered We evaluated Articulate Rise, but it is not suitable in our case. Under Italian regulations, we are required to: track an exact course duration; prevent learners from progressing until the full audio narration has been played. At the moment, Rise does not allow us to enforce this behavior at the block level. Our question Given the above, we would like to understand: whether Storyline 360 natively supports WCAG 2.1 AA requirements related to user text customization (e.g. 1.4.4 and 1.4.12), or whether, at this time, full compliance is not technically achievable in Storyline without external workarounds. Any technical clarification, real‑world experience, or official guidance would be greatly appreciated. Thank you in advance for your support. Best regards, Andrea25Views0likes1Comment