Make Working with SMEs a Breeze with These 3 Downloads
One of my favorite things about being an e-learning designer is creating courses on a wide variety of topics. I’ve learned so much over the years! When I look back on it, it’s almost like I had to become an expert in every subject in order to create the most effective learning experience. And while some of my knowledge came from my own research, more often than not it was gleaned from the content provided by my project’s Subject Matter Experts (SMEs). Subject Matter Experts play a critical role in course design. They have the knowledge, experience, and insight to help you create the most impactful training. Despite their importance to your projects, working with SMEs can also be challenging. From different perspectives around how content should be presented to old-fashioned beliefs around how people learn, many e-learning pros find themselves in a battle of wills with their SMEs when all they really want is a productive partnership. This problem can be especially vexing when creating custom e-learning in a powerful app like Storyline 360. With so many creative possibilities, there are countless ways to present content. So how do you help your SMEs visualize different treatments and bridge gaps in understanding, all while building positive relationships with your SMEs? Here are three documents I’ve found essential for communicating clearly and aligning expectations from the start. Document 1: Project Kickoff Questions Before meeting with your project’s SMEs, it pays to do a little prep work. If you already have some source content pulled together, study it to get a basic understanding of the material. And if you don’t have content, research the topic or the company to make the most of your time with your SMEs. As you study, prepare a list of questions to help guide the conversation and show the SME how much you value their time. Need to kick-start your thinking? Download and customize this Project Kickoff Questionnaire for your needs. Download With all of your prep work done, you’re ready to set up a meeting with your SME to discuss the project. Make sure to bring your list of questions, and then listen actively and take notes. This is your time to build trust with your SMEs and identify knowledge and performance gaps to determine the right solution. Document 2: Project Plan After you determine the right solution, it’s time to put the details in writing so you’re all on the same page. A project plan can be a great way to align expectations. In the project plan, you can include the project background, course information, deliverables, timelines, and any other important details. Once you’re done preparing the project plan, have the SME review it and confirm its accuracy before moving forward with design. Need help creating a project plan? I’ve got you covered! Download this free project plan template. Download Document 3: Storyboard Now that you and the SME are on the same page, it’s time to start designing the project. If you’re using a slide-based authoring app like Storyline 360, the best way to make sure you have a solid foundation for development is to create a storyboard. A storyboard is the blueprint for a course that outlines the content screen by screen. Storyboards help your SMEs visualize how the content will flow and allows them to make edits before you start development in your authoring app. Note: If you’re using a web-based authoring app like Rise 360, you can skip the storyboarding phase and go straight to development since it’s easy to use and quick to make changes. Need help getting started? Then download and customize this storyboard template with your content. Download What Next? After the storyboard is finalized, you can feel confident knowing you have a solid foundation to start building your course. Taking the time to develop project kickoff questions, create a clear project plan, and storyboard the content before you start developing it in your authoring app will set you, the SME, and the learners up for success. For more ideas on working with SMEs, check out this series on Everything You Need to Know About Working with SMEs. Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.Level Up Your E-Learning With These Popular Game Templates
Since we’re on the topic of games, let’s start off with a “Would you rather . . .” question. Here we go: Would you rather take a one-hour online test or play a one-hour online game? My bet is that you chose the one-hour game. And that’s no surprise—games are usually fun, whereas tests can be boring or difficult. But they don’t have to be! If you use gamification elements in your content—or even turn the entire learning experience into a game—you can boost learner engagement and drive performance. To help you get your game on, check out these popular game templates that you can download and customize to fit your learners’ needs. Storyline: Vocabulary Guessing Game With multiple choice questions, learners can sometimes simply guess the correct option. If you want a fun way to increase the challenge, try this vocabulary guessing game by Karlis Sprogis instead. By giving learners the number of letters in the word and limiting the number of attempts, you’re appealing to their competitive nature—will they find the correct answer in time? Or will they see the dreaded game-over screen? Storyline: Jeopardy-Inspired Game Show Template Do you need to test learners on multiple topics? This popular game show template by Sarah Hodge is just the thing to turn a boring assessment into a familiar and fun quizzing experience. Storyline: Countdown Quiz Game Want to see how adding game-like elements to your assessments can motivate learners? Then check out this countdown quiz game by Allison LaMotte. The more questions you get right, the more stars you earn, incentivizing learners to retry sections until they get a perfect score. Storyline 360: Angry Words Side-Scrolling Game If your employees communicate often with customers, the last thing you want is for them to wing it. Try teaching learners which phrases are helpful with this word side-scrolling game by Jonathan Hill. Who knew customer service content could be so much fun? Storyline: Codenames-Inspired Learning Game Need to get new employees up to speed on workplace acronyms and terminology? This learning game by Allison LaMotte will help them catch up in no time! By solving clues and looking for similarities, this game makes it fun to define individual terms and see how they all connect. Storyline: Gamified Quiz Template With Timer Need to check if employees can think and act fast? This timed quiz by Sarah Hodge challenges learners to quickly answer questions to prove they have what it takes. Wrap-Up So what are you waiting for? Go ahead and download any or all of these games and gamification examples and customize them to fit your needs. Or, create your own game-inspired project and share it in the comments below! We love seeing new and innovative ways to engage learners. If you need more inspiration, head on over to the weekly challenges, downloads, and examples to see other creative ideas. Want to try building something similar in Storyline 360, but don’t have Articulate 360? Start a free 30-day trial.How I Designed This Immersive Scenario on Prioritizing Tasks
Recently my fellow instructional designers Sarah Hodge and Madison McCartney and I teamed up to prove that there’s always more than one way to present course content. Each of us created a mini-course on prioritizing tasks, using the Eisenhower Decision Matrix as our starting point. In this article, I’m going to walk you through how I got from this: … to this: View interactive version | Download template Without further ado, let’s get into it! Setting the Scene Since I created this project as an example, there’s no real target audience, much less learning objectives. But to make it feel realistic I set some basic parameters to guide my design thinking. Here’s what I came up with: Audience: Novice e-learning project managers Learning objective: Be able to identify tasks, classify them as important and/or urgent, and prioritize them accordingly Coming Up with the Concept Over the years, I’ve seen a lot of great e-learning examples in the E-Learning Heroes community, but a few really stand out to me. One in particular is this time management game by Phil Eagles. I love the way he took a series of simple multiple choice questions and made them into a scenario that feels real and meaningful. And since time management is so closely related to task prioritization, it’s the first thing I thought of when I started brainstorming ideas for my project. I wanted to create something similar—but put my own spin on it. Because I wanted to create a totally custom and immersive scenario, Storyline 360 was the perfect choice for this project. I decided to simulate a desk and let learners identify tasks and prioritize items for themselves. The idea behind this was to emulate real life—where learners have to identify tasks and decide which ones to do first—while also following one of the key principles of adult learning by giving them control over their learning experience. Refining the Scenario Once I had a general idea of what I wanted to do, it was time to iron out the scenario details. I wanted to give learners enough opportunities to practice prioritizing tasks without it feeling repetitive. I included a few different types of tasks—since that’s what it’s like in real life. In the end, I settled on a total of six tasks, including a few emails, a couple of text messages, and a Post-it. As I started to build out my scenario, I ran into some challenges. One of the main issues was that my slide was getting overcrowded. To overcome this challenge and help learners focus on one thing at a time, I divided the process of task prioritization into two parts: Step 1: identify and analyze the tasks to determine how urgent/important they are Step 2: prioritize the tasks based on their level of urgency/importance For step one, I used a series of toggles so the learner can decide if each task is urgent and/or important. Based on their answer, I provide custom feedback. This is how that turned out: For step two, I made a simple drag-and-drop interaction so the learner can decide where each task belongs on their to-do list based on its level of urgency and importance. Here’s what that ended up looking like: Because this project was intended for adults who may have previous experience with the Eisenhower Decision Matrix, I made the explanation walk-through optional, as shown in the screenshot below: Is this how I initially envisioned my project? Absolutely not. To be honest, I don’t think I really had a clear mental picture of what it would look like. Some people can map out their entire project before they even open up the authoring app, while others do better jumping straight into building and get inspired along the way. Both methods are totally fine as long as you always keep your learners’ needs at the center of your design. Designing the Graphics As someone with no formal graphic design training, I can be challenged to come up with ideas for the look and feel of my courses. To find inspiration, I usually start by checking out the examples and templates on E-Learning Heroes as well as the Content Library 360 templates. Even if I don’t find exactly what I need, I usually come across something I can use as a starting point. Personally, I find that starting with a template is less intimidating than starting from a blank slide. And even if the final result ends up looking completely different than the original template, having something to start with helps me channel my ideas and inch closer to a place I feel good about. So, once I knew that I wanted to create an immersive scenario, I headed straight to E-Learning Heroes to look for templates I could use as a springboard for my design. A quick search for “desk” led me to this template, which I thought was perfect: Download Template After opening the template, I made some adjustments and played around with different color options. Here’s what my first version looked like: There’s nothing wrong with the way this looks, but—as I mentioned earlier in this article—it was at this point I realized there wasn’t enough room on the slide to allow learners to both identify and prioritize tasks in one spot. Splitting the activity up into two parts gave me more screen real estate to work with. Around this time, I also decided I wasn’t sure about the mint green wall and wanted to give white a try . . . . . . but I wasn’t totally sold on that either. I also felt lukewarm about the way the desk looked and decided to incorporate some texture. This is what the next version looked like: Wondering how I created the wood texture? I did a Google search for “flat design wood,” inserted one of the images I found onto my slide master, and then used the curve tool and shapes in Storyline 360 to achieve a similar effect. This is what it looks like behind the scenes: I was pretty happy with the way this looked, but when I started adding other objects to the screen, I realized they didn’t stand out enough against the dark blue background. That’s when I settled on the design you see in the final version: I went through a similar process for the other slides in my project, so I thought I’d share the different versions with you as well. . . . and here’s the final version. You’ll notice that in the final version I pulled in the computer screen from the previous slide to tie it together a bit more. I also changed the size of the boxes to make it all fit on the screen. As I was working on my core content slides, I also started to pull together my title slide. Since my other two slides used a flat design style, I wanted to stick with something similar. I found this simple slide template in Content Library 360 and used it as a starting point: I didn’t want to include characters, so I deleted those and changed the color of the background to match the dark blue I was using at the time. After taking out the characters and changing the color, I felt like the slide was too minimal. It was missing something, so I sat and thought about how I could incorporate more visual interest. That’s when I had an idea: what if the title slide was a view of the desk from above? And since we’re talking about prioritizing tasks—and many people write their to-do lists in a notebook—I thought that might make sense and look nice. So I went back to E-Learning Heroes for some inspiration and ended up finding this spiral notebook template: Download I imported it into Storyline 360 and made a few adjustments to make it all come together. Here’s what it ended up looking like: As you can see, graphic design isn’t always a straightforward process. It doesn’t necessarily go from zero to perfect in one fell swoop. In many cases it’s an iterative process involving incremental changes until you’re happy with what you’ve got. So the next time you’re feeling stuck and unsure about your design, try doing what I did and search E-Learning Heroes or Content Library 360 for a template you can use as a starting point. Then, make small changes here and there. Eventually you’ll get to a place where you feel good about your design. More Resources Hopefully you’ve found this inside look at my design process interesting and insightful! Remember, it’s okay if your first draft isn’t perfect. Design (whether it’s instructional or graphic) is a process, and it often takes trial and error to get it to where it needs to be. And there’s absolutely nothing wrong with that! If you enjoyed this article and are looking for more insight into what goes on in the minds of instructional designers as they’re creating courses, be sure to check out these articles: How I Designed This Personalized Decision Matrix How I Designed This Interactive Dial Matrix A Behind-the-Scenes Look at How I Designed This Gamified Quiz Want to try building your own immersive scenario in Storyline 360, but don’t have Articulate 360? Start a free 30-day trial, and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.
