Articulate 360 Teams User Guide
New to Articulate 360 Teams? See Getting Started with Articulate 360 Teams Getting Started Starting a Free Trial and Buying a Subscription Naming, Renaming, and Switching Teams Managing Users & Content Managing People, Groups, and Invites Understanding Permissions and Tasks Authenticate Using Single Sign-On Understanding Content Ownership and Transfer Scenarios Managing Content When Users Leave Your Team Where to Find Transferred Content When Someone Leaves Your Team Managing Your Subscription Buying More Creator Licenses as Your Team Grows Merging Subscriptions Reactivating or Replacing a Lapsed Subscription Reducing Seats in a Subscription Creating Content with AI Rise 360: Get Started with AI Assistant Storyline 360: Get Started with AI Assistant Collaborating with Your Team & Getting Help Collaborating on E-Learning Projects Getting Help Scaling & Distributing Your Training Articulate Localization: User Guide Reach 360: A Frictionless LMS8 Business Use Cases for Microlearning
Are you excited to try out microlearning, but unsure when to use it? Below, we outline eight common workplace situations that benefit from a short-form course. Each situation includes a sample microlearning. At the end, learn how you can customize these templates for your own company and training needs. 1. Create Organizational Alignment To hit a business target, everyone needs to be moving in the same direction. Creating that alignment starts with clear, frequent communication of the shared mission, vision, and values. Microlearning can help. The following editable template shows how you can align employees through regular executive “micro” updates: Executive Update 2. Highlight HR Information, Notices, or Reminders Educating employees about annual events like open enrollment, tax season, and compliance training is a critical function of HR teams. The problem? Important announcements often get missed when they’re embedded in long paragraphs or endless emails. Grab the following templates to see how microlearning makes HR communications more digestible and engaging: A Quick Guide To Open Enrollment Internal Company Newsletter 3. Strengthen Company Culture and DEI Initiatives Fostering an inclusive company culture is a continuous process—not a one-time effort. A series of microlearnings can support your larger culture-building and DEI efforts. Check out the following examples for ideas on how to get started: Are You an Ally? Try Taking on These 5 Roles How To Identify and Stop Using Ableist Language Gossip-Proof Your Workplace 4. Streamline Business Processes You can also use microlearning to document and streamline business processes or workflows—such as employee onboarding or performance management. Notice how the following examples make it easy for employees to work through the steps of a process independently: New Hire Pre-Hire Checklist Performance Review and Feedback 5. Increase Security Awareness Most successful data breaches, phishing attacks, and other cybersecurity incidents are caused by human error. Adding refresher microlearnings throughout the year can fortify your defenses. See an example for safeguarding against phishing attacks below: Spot the Phish 6. Enhance Employee Wellness A successful business needs thriving employees. But employee wellness training often ends up buried under competing priorities. Microlearning makes it easy for employees to fit in short breaks for self-care throughout the workday. Check out these two wellness-related microlearning examples: 3 Desk Stretches to Instantly Improve Your Day 5 Tips for Better Naps 7. Provide Quick-Reference Guides Microlearning is the perfect resource for one-off training questions: Employees can quickly find the answers they need—when they need them. Below, we’ve created templates for product and software training. But you could easily create quick-reference guides for sales, customer service, and other teams. Get To Know [Name of Product] Software Training 8. Reinforce and Assess Key Takeaways Finally, who says you have to choose between a more sizable course and microlearning? Repetition aids retention. Consider following up longer training sessions with a microlearning quiz, scenario, or summary. The examples listed below demonstrate how you might do this: Can You Recover From a Workplace Mistake? Training Refresher Wrap-Up There’s no shortage of creative ways you can use microlearning to achieve your business training objectives. The examples above are just a starter list. You might also check out submissions to one of our weekly community challenges, 40+ Microlearning Examples Created in Rise 360 #407. Interested in customizing one of these examples for your team? If you’re an Articulate 360 subscriber or trialer, you can edit all of the examples linked throughout this post by choosing the course from our Rise 360 microlearning content templates. Here’s a short video showing how to do that: What’s the latest microlearning course you’ve created? Tell us about it in the comments—and feel free to ask any questions you might have! Like this article? Subscribe to our newsletter to get the latest e-learning inspiration and insights directly in your inbox. You can also find us on LinkedIn and Twitter.The Difference between Screencasts and Software Simulations
If you’re new to creating software training—and even if you’re not!—you might use the terms screencast and software simulation interchangeably. But did you know they’re actually two different things? It can be easy to get these terms confused, so let’s walk through the nuances that differentiate these two methods and explore the use cases for each. Screencasts Screencasts are videos that show a recording of your computer screen. They’re often used to demonstrate the use of an application or software. They include all of your mouse movements and typically have audio narration that gives learners more contextual information about the process they’re seeing—such as the names of various software features or steps. Because screencasts are simply videos, they’re not interactive. When to use a screencast Screencasts are great for creating simple “how-to” videos. This kind of visual walkthrough is beneficial when you’re trying to explain a process that’s too complicated to explain with written text alone. And if the process isn’t something learners will be doing frequently, screencasts can be a helpful performance support resource that learners can easily reference in the future. How to create a screencast If you have Articulate 360, you already have access to not just one but TWO apps that are specifically designed for screencasts: Peek 360 and Replay 360. Learn more about when to use each app in this article: How to Decide Which Articulate 360 App to Use for Screen Recording. Want to see an example? Watch the “How to Add Comments in Review 360” screencast I created with Peek 360 below. This screencast provides a short overview of how to provide feedback on courses in the Review 360 web application. It’s perfect for an audience who may be comfortable with web-based technology and already have familiarity with Review 360. The screencast focuses on a simple process. It’s clear, concise, and to the point. So, how does a software simulation differ? Well, I’m glad you asked. Software Simulations While you also have to record your screen to create a software simulation, the major difference is that instead of simply showing the learners what to do, you give them the opportunity to try it out for themselves. They’re called simulations because you simulate the software’s interface by recording it and turning that recording into an interactive practice environment for learners. They can go through and click on all the buttons—like you did when you recorded it. It’s almost as if they’re using the software themselves. The advantage of doing it this way—versus simply having them use the actual software—is that you can build in on-screen explanations and feedback to guide them as they practice. Software simulations are usually the go-to for creating software training because they provide learners with a risk-free environment to help them learn a new app or process. Another thing that sets simulations apart from screencasts is that you can test your learners’ understanding by creating a simulation that’s graded. For every click in the right spot, learners can earn points. And for clicks in the wrong spots, points can be taken away. It’s a great way to ensure learners have understood how to complete specific processes within an app or software. When to use a software simulation Interactive software simulations are ideal when you want learners to physically practice using the software themselves—including entering data, interacting with drop-down menus, and identifying multiple steps in a more complex process. Software simulations give learners an opportunity to practice using the proper click-path of a specific process or software without fear of impacting the actual production environment or ruining any real-life data. With software simulations, you can put your learners in the driver’s seat so they can deepen their knowledge of a process, gain experience, and build confidence in using an app or piece of software. How to create a software simulation Articulate 360 subscribers can use Storyline 360 to create software simulations quickly and easily. Want to learn how? Here’s a tutorial that’ll help you get started: Creating Software Simulations in Storyline 360. Want to see an example? Explore the software simulation created with Storyline 360 below. In this example, users learn how to get started using the Review 360 web application. This simulation walks through four basic steps that you need to know how to do if you’ll be using Review 360. You’ll notice that because learners actually click through the software themselves, they must pay closer attention to each step in the process. This simulation is perfect for an audience who might not be as familiar with web-based technology or for users who are brand new to navigating Review 360. With simulations, learners can confidently navigate a new application because they’re practicing in the safety of a learning environment. View example More Resources Now you’re well on your way to identifying the nuances between screencasts and software simulations and you should be able to use these terms confidently when tackling your next project! To help you keep everything straight, I’ve outlined the differences in the handy table below. Screencasts Software Simulations Use case Demonstrate a simple, straightforward process. Train learners on a complex process through interactive practice and/or assessment opportunities. Interactive No Yes On-Screen Hints & Feedback No Yes Looking for more best practices around creating screencasts and software simulations? Check out these resources! And let us know in the comments what screencasts and software simulations you’ll be creating next. Follow This Process to Create Software Simulations and Systems Training Like a Pro 3 Methods for Recording Screencasts 4 Tips on Creating Software Tutorials in Rise 360 Tips for Using the Storyline 360 Screen Recorder Like a Pro Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.
