Bug report: “Validate Module and Exit” button
Hi everyone, I’m experiencing an issue with a button configured with the destination “Exit the course (LMS only)”. When learners click the “Validate Module and Exit” button, the course does not close. Instead, the following error appears: BlobNotFound — The specified blob does not exist. RequestId: 165b835f-b01e-0074-27d1-1dbc56000000 Time: 2026-07-27T14:12:24.6628515Z Has anyone encountered this issue before? Could it be related to the LMS configuration, the published package, or a missing resource in Articulate? Any help would be greatly appreciated.Rise 360: Deploy Content Rapidly with Quick Share
Sharing Rise 360 training with a quick share link is easy. Quick Share is a lightweight distribution tool for rapidly sharing everyday training. It also offers a per-course dashboard that collects training views and, when the guestbook function is enabled, the names and emails of learners. Anyone can access content with a quick share link by simply copying and pasting the URL into a browser. Learners are taken directly to the content and can either start the training immediately or access the training after providing a password, guestbook information, or both. If your course is offered in multiple languages via Articulate Localization, users will be able to select an available language. Keep reading to learn more. Publish with Quick Share Access Engagement Metrics FAQs Publish with Quick Share Publishing a quick share link is available to course owners and managers only. Open the content to share from the Rise 360 dashboard. From the course outline or microlearning, click Publish in the upper right corner of the screen. Select Quick Share. At a glance, you'll see what settings are enabled. Skip to the final step if you don't wish to modify the defaults. To require a password to access the training, select the password status, enter a password, and then click Save. Learners won't have access to the training unless they enter the password whenever they use the quick share link. To disable the guestbook, click the guestbook status, toggle the guestbook Off, and click Save. This requires learners to enter their name and email address each time they access the training. To have quick share content update automatically as creators make changes, select the Live Updates status, toggle on Enable live updates, and click Save. Click Copy link to share the URL with your learners. Tip: Articulate Localization users, set the default language by navigating to that language in the stack and publishing to Quick Share from there. Learners will still be able to choose their preferred language. Update Quick Share Content When live updates are disabled, learners don't see content changes until they're published. When a creator makes changes to training shared via Quick Share, a blue dot appears next to the Publish menu. Another blue dot appears next to Quick Share. To make changes visible to anyone with the quick share link, select Quick Share and click Publish updates. Access Engagement Metrics Course owners and managers can view the number of learners who have viewed content by opening the Publish menu. The view count and number of guestbook entries are listed on the Quick Share option. Select Quick Share and click View engagement to see your Guestbook. Guestbook entries are sorted by view date, with the most recent views at the top. If a learner visits your training more than once, only their most recent visit is noted in the guestbook. Click Export to download a CSV file that includes learner names, email addresses, and the date they last viewed the training. Note: The view count includes repeat views by the same learner. You may need to refresh your training view to see the latest engagement information. FAQs How is Quick Share different from Reach 360? Quick Share is a lightweight distribution tool to rapidly share everyday training when robust reporting and learner management isn't required. Reach 360 is a full-featured learner and content management distribution platform with deep analytics. It supports advanced publishing options such as completion criteria and certificates, and it tracks learner progress. I have a trial account—can I use Quick Share? Quick Share is available to anyone with an Articulate 360 account. However, during your Articulate 360 trial, external links and code blocks are disabled in content shared via Quick Share. How is Quick Share different from an LMS? Quick Share doesn't require a third-party platform to distribute content. Anyone can see a shared training without having to log in or create an account. However, advanced LMS features such as certification and centralized reporting aren't available when distributing via Quick Share. Can I embed content on my webpage using quick share links? No. If you embed a quick share link on your webpage (usually done by inserting the quick share URL into iframe code), the content won't display. We recommend publishing a web package if you need to host the content on your own server. Can I share quick share links outside of my organization? Will non-Articulate customers have to sign up for an account? Quick share links can be shared with any learner, not just members of your organization. These links take learners directly to the content without needing to sign in. Is there a way to log who views my quick share links? The guestbook is enabled by default for quick share links. When enabled, learners must enter their email, first name, and last name to access shared training. View learner information by selecting View engagement on the Quick Share screen for your training. Is there a limit to how many learners can view training via Quick Share? At this time, there are no limits on the number of learners who can view training accessed via Quick Share. Do quick share links expire? Quick share links expire only when the associated training is permanently deleted or when the subscription is deactivated.Continue button is not working while in Review 360
July 29, 2026 Hello. I am working on a project and I noticed that the continue button is not working. I have 2 topics in one lesson that I needed to separate using the continue button -- locked it to make sure my learners completes the first topic. I went ahead and published for the review 360 and for some odd reason, the continue button remains blocked and I can navigate through both topics without it being unblocked. I am sharing an image for reference. Take note, this is the 10th version I have published when I got this error. All previous versions are working well. Thanks!Fix dialogue that offers no choices: missing fonts
So ... you can only click OK here: Surely you could give alternatives? Other software would let me download the fonts, or manually choose the replacement from installed fonts, or just Cancel to avoid corrupting the module? This one can be translated to, "I'm about to lose your work, and all you can do to stop me is Ctrl-Alt-Esc and kill this program." I personally know that I can just not save my work, but I doubt everyone does. It says "If you continue ..." but you can't do anything else.Publish HTML file but need index.html file not provided story.html file. What do I do?
I need to publish an Articulate Storyline file to HTML and not as an LMS. I need an index file, but it only has a story.html file. How do I get the index file? Do I just rename the story.html file as index.html once and that's it?Error Loading Course on Apple Products - iPhone, iPad
I have 3 courses that have been live for a few months, and I've continued to have complaints that users are running into issues when trying to open a course created in RISE360 from our LMS site. I have been able to narrow the issue down to Apple. It happens mostly on iPhones and iPads running later versions of iOS, but sometimes on newer versions too. Sometimes the screen will go black, then kick them back to our website and sometimes they will receive a white error message page. 89% of our users are mobile and Apple users make up a good portion of that. What do I need to do to fix this?!?Multiple Subtitle Languages for a Single Video in Storyline 360
Hi everyone, I'm creating a Storyline 360 course that contains a video with a single audio track (English). I'd like learners to be able to choose their preferred subtitle language (e.g., English, German, French, Italian, Spanish) while watching the same video. From what I've found, Storyline only allows one VTT caption file per video. Is there a way to provide multiple subtitle languages for a single video and let learners switch between them? Thanks in advance for your suggestions! BR, TamaraAI Animation
I am normally a Storyline user, but I do use Rise to make AI animation. But recently when my animation in Rise is generated random words or shapes appear on the screen. I am not sure why or how to make it not happen. I am also wondering if I can create custom AI videos in Storyline yet? If so how? Thank you for all of your help. You can email me at mailto:[email protected] if you'd like.
