articulate 360
3001 TopicsMajor Storyline Audio Playback Issues
I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlapping when they visit the slide initially, however when they return to the slide the audio works as designed. Even weirder, two people may be testing the exact same package and will experience completely different audio glitches and some testers experience no glitches at all. These tests have been done on both Review360 and in SCORM 1.2 and 2004 on our LMS. It has been tested in both Edge and Chrome. There are no issues with the timeline and the audio is not attached to any triggers. I've been using Storyline for around a decade now and have never encountered an issue like this. From looking at the forums here it seems that a number of people are having similar issues, with no solutions provided or any update/explanations as to why this may be occurring. This is incredibly frustrating, as it means nothing can get past quality control and be provided to clients. Has anyone experienced this and found a fix?Solved1.4KViews6likes44CommentsUnexpected "Yes/No" Prompt in SCORM Output from Storyline 360
Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their course on my LMS. This prompt is not referenced in the project settings (As far as I can see) and seems to occur regardless of the content or structure of the course. It has been observed across multiple projects of mine (but not all), suggesting the issue is not tied to a specific interaction. Whether I click "Yes" or "No," the project no longer works — unless I click "No," click to the "language selection" button (which takes you to a different slide), then close out. After that, the project works normally for everyone. If I test the project in my browser, this never appears. But as soon as I upload it to a fresh course in my LMS, it shows up — so I can never reproduce it during testing. I initially thought it was the resume functionality, but this looks different. Thoughts?1.8KViews2likes45CommentsChanges to AI Voiceover
I've noticed that overnight there have been two new changes to the AI voiceover. I often have several audio files on one slide so I can ensure my voiceover starts when an object appears. Previously, if I hovered over the audio in the Timeline, I would be able to see a pop up that showed me the start of the script. If I needed to make a change to an audio file, the pop up made it much easier to find the one I was looking for. The other issue I've noticed is that when I open the AI text-to-speech dialogue box, it takes longer to display the script. When I did it the first time, I thought there was a technical issue because it took so long. It also wasn't just one slide or one file. It happened to several. I recognize that Articulate is working on improving things but it is getting to be so frustrating that things don't work the same way from one day to the next. Also, there seems to be issues popping up all the time. I've never experienced this with any application before.40Views1like2CommentsRISE Review 360
Hello, when reviewers leave comments and another replies with the mention @, is there anyway when a reviewer clicks on the email it goes right to their comments? Or do they have to scroll the whole feedback comment section ... I think I saw they can sort by "recent", but any other way at this time? If not, would be good to consider. My reviewers sometimes have an issue.12Views0likes0CommentsCode Block Creator Tool
Hey everyone, I've created a Rise code block creator tool with a user friendly UI that means you don't need to learn code or battle with AI prompts to create your own code blocks. Its built into a Rise course for ease of access. I use these to create code blocks that I use frequently (flip cards, accordions, infographic cards etc). There are currently 14 tools to use. They are able to be customised far more than the standard Rise blocks. There's a user guide built in. https://share.articulate.com/790dwytkb7ufkqjPGbBDq82Views3likes7CommentsAdd Reasoning Prompts to Rise 360 Scenario Blocks
I’d love to see Rise 360 add optional reasoning prompts inside the existing scenario block. The current scenario interaction is useful for presenting a situation, letting learners choose a response, and showing feedback. But in many workplace scenarios, the learning value is not only in the final answer. It is in how the learner interprets the situation before deciding what to do. An optional reasoning step could help designers create scenarios where learners pause and think through the situation before selecting a response. For example, before choosing an answer, the learner could respond to prompts like: ✅ Signal What information actually matters? 🧭 Context What background details help explain the situation? ⚠️ Noise What information might distract from the real issue? 🔎 Verify What should the learner check before deciding? This could be especially useful for customer service scenarios, safety decisions, compliance judgment, leadership conversations, troubleshooting workflows, operational readiness, and manager enablement. A few possible features: Optional reasoning prompt before answer choices Sortable information cards Confidence rating before submitting Coaching-style feedback Debrief screen that explains the reasoning behind the best choice AI Assistant support for drafting reasoning prompts and feedback This would make the existing scenario block more useful for judgment practice, not just answer selection. Curious if others would use this. Would reasoning prompts be more helpful as part of the existing scenario block, or as a separate Rise interaction type?29Views0likes2CommentsMenu titles on the left side cut off
Hi Everyone, Has anyone experienced the menu (on the left of the screen) cutting off part of the slide title? I'm attaching an image below. Could I fix this by resetting the menu? I have not reset the menu (yet) because I thought that might mess up my slide titles. Thank you. Mary