articulate 360
2971 TopicsStoryline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!1.8KViews0likes52CommentsWhat do you use for storyline file Version control tools? Git?
Hey everyone, In our organization, we often have more than one person needing to edit a storyline file. It's becoming a version control nightmare. I thought git might work as a version control system forcing user to check out/in files when they are going to work on them. My boss thinks git would not be right for this purpose. We are currently just using the honor system and trying to force everyone to append the current date in their file names (e.g. myfile_04022026.story), but not everyone does and it's a huge problem. We really need a tool for this instead. How do you all manage this? What tools have you found that work well? What tools have been a disaster for this? All advice welcome! Thanks, Lori196Views1like6CommentsBehind the Scenes: Storyline’s Move to Modern .NET
We just wrapped a project that’s been hanging over Storyline for a long time: Moving from .NET Framework 4.8 to modern .NET (now .NET 10). This one goes deeper than it might sound. Back when Storyline was first built, choosing .NET Framework was the obvious call. This was 2010-ish. Windows dominated our space, and the .NET ecosystem gave us a lot of what we needed to move fast and build a really capable tool. That decision worked. For a long time. It also shaped some of the realities of the product today. Questions about platform support come up a lot, and early architectural choices like this are a big part of that story. They helped us move fast early on, but they also made certain paths more complex later. Fast forward to now… Microsoft has effectively stopped evolving .NET Framework and put their energy into modern .NET. Meanwhile, we were still running on a foundation that wasn’t keeping pace with where things were going. So we made the call to move. This wasn’t a simple upgrade. We relied on parts of .NET Framework that don’t exist anymore. AppDomains. Binary serialization. A handful of “seemed like a great idea at the time” features that modern .NET intentionally left behind. We had to rethink and rebuild some pretty fundamental parts of the product. So what did all of this actually get us? We’re now on a modern, actively supported runtime. It’s easier for us to keep improving performance, adopt new capabilities, and evolve the platform without constantly working around legacy constraints. We also retired some very old pieces of the system along the way, which… felt pretty great 😅 And then there's performance. Microsoft has invested heavily at performance improvements in modern .NET, and we're seeing that surface in Storyline. We ran benchmarks across 18 Storyline projects, measuring open, save, and publish times. Every single project got faster with improvements ranging from 0.4% to nearly 30%. The larger the project, the larger the improvement. In the animated gif below, I put .NET Framework (left) head-to-head with modern .NET publishing the same course. Neither project was pre-published to warm the cache, and I even gave .NET Framework a slight head start by clicking Publish there first. The gif is sped up for easier viewing, but the result is real: modern .NET finishes publishing well before .NET Framework. Big credit to the team that pulled this off. This was deep, risky work in some of the most critical parts of the product. Curious to hear from folks here: If you're on the latest Storyline 360, have you noticed any performance improvements when opening, saving, or publishing your projects?497Views9likes5CommentsLegal Use of Articulate Storyline 360’s Content Library and Character Assets
Hi everyone, I would just like to clarify the legal use of its built-in Content Library, including character assets and stock images. Specifically: Can these assets be used for commercial projects (e.g., client work, paid courses, corporate training)? Are there any copyright restrictions or licensing limitations I should be aware of? Is there any risk of legal issues when using these assets in external-facing content? I’d appreciate any insights or official documentation references that can help ensure compliance. Thanks in advance!Solved681Views0likes8CommentsCan't un-crop character
I'm not sure how this was created. I was handed a course with some characters that were cropped to be on the bottom of the screen. I've used cropped characters plenty of times. The problem is we can't un-crop the character - when I select the crop tool, it doesn't show the shadow portion of the character. If I change the pose, it keeps the crop, and if I remove and re-insert the character or insert the character with the same pose it's coming in cropped. If I insert the character but with a different pose, it's the full image. Any thoughts on where this is coming from or why it's not letting me un-crop? The attached is the character I'm working with. I have 2 characters in the actual training, and both are behaving this way. Thanks!17Views0likes2CommentsMay 12 2026 update - increased lag times
Hi, Is anyone else experiencing extreme lag times in Storyline since the latest update? It's very slow to open, the space bar previews of slides take forever if it works at all, and it's responding very slowly. I'm using the new AI audio and the course was working fine with the standard text-to-speech before hand, but I needed to update the audio before publishing it. I need to know whether this is an application issue or my computer.28Views0likes2CommentsArticulate Rise text alignment issue after update
I attached screenshots from before and after the Articulate Rise update. After the update, the paragraph text shifted inward automatically. It is now left-misaligned compared with the other objects. Please let me know if there is a fix.215Views10likes7CommentsOn Mac/Parallels Desktop when I click on Variables Use Count I get an Articulate Error Report!
I am running Storyle 360x 64 on a Mac using Parallels Desktop 26.3.2 (57398) for Mac, Pro Edition, which runs Windows 11. Whenever I try to open the Variable Use Count, I always get an Articulate Error Report! However, when I open the same file on my PC, it opens without an error report! Might this be due to an issue with Parallels Desktop? Or perhaps the Cisco Secure Client is causing this issue. Does anyone have any suggestions on how to correct this issue? Perhaps I should abandon using a Mac altogether and just use a PC. However, that would mean I would have to continually move the .story file from the PC to the Mac whenever I needed to import files such as videos or images. Would doing so risk corrupting the Storyline file? Thank you for your help!Solved57Views0likes5CommentsStoryline Trigger : Submit multiple choice
Hello, I have a quiz module that is made by 5 different quizzes (organized as questions bank) specifically designed for various roles across the organization. To generate them I import the questions from a file into Storyline. Once insde the storyfile, I have to deactivate the submit default button of the player to use my customised button on each slide. The problem is that for every question I have to manually set the trigger which is a waste of time and it implies also a possible risk of human error. Is it possible to add a functionality to apply the submit trigger automatically in a set of slides? Thanks andrea102Views0likes5CommentsSubmit trigger in Storyline
Hello, I have a quiz module that is made by 5 different quizzes (organized as questions bank) specifically designed for various roles across the organization. To generate them I import the questions from a file into Storyline. Once insde the storyfile, I have to deactivate the submit default button of the player to use my customised button on each slide. The problem is that for every question I have to manually set the trigger which is a waste of time and it implies also a possible risk of human error. Is it possible to add a functionality to apply the submit trigger automatically in a set of slides? Thanks andrea27Views0likes1Comment