articulate 360
3046 TopicsUnexpected "Yes/No" Prompt in SCORM Output from Storyline 360
Problem When publishing and uploading SCORM packages created in Articulate Storyline 360, some of my users are encountering an intermittent green "Yes/No" prompt appearing at the start of their course on my LMS. This prompt is not referenced in the project settings (As far as I can see) and seems to occur regardless of the content or structure of the course. It has been observed across multiple projects of mine (but not all), suggesting the issue is not tied to a specific interaction. Whether I click "Yes" or "No," the project no longer works — unless I click "No," click to the "language selection" button (which takes you to a different slide), then close out. After that, the project works normally for everyone. If I test the project in my browser, this never appears. But as soon as I upload it to a fresh course in my LMS, it shows up — so I can never reproduce it during testing. I initially thought it was the resume functionality, but this looks different. Thoughts?1.9KViews2likes47CommentsMajor Storyline Audio Playback Issues
I have recently been receiving a lot of feedback from my course testers that there have been issues with audio not playing, audio only partly playing, incorrect audio playing or layer audio overlapping when they visit the slide initially, however when they return to the slide the audio works as designed. Even weirder, two people may be testing the exact same package and will experience completely different audio glitches and some testers experience no glitches at all. These tests have been done on both Review360 and in SCORM 1.2 and 2004 on our LMS. It has been tested in both Edge and Chrome. There are no issues with the timeline and the audio is not attached to any triggers. I've been using Storyline for around a decade now and have never encountered an issue like this. From looking at the forums here it seems that a number of people are having similar issues, with no solutions provided or any update/explanations as to why this may be occurring. This is incredibly frustrating, as it means nothing can get past quality control and be provided to clients. Has anyone experienced this and found a fix?Solved1.7KViews7likes57CommentsIf the Closed Caption Editor Remembered the Width I set it to....
If the Closed Caption Editor Remembered the Width I set it to, it would save me time resizing this editor every time I open it. I have a 3 monitor setup, so that's lots of desktop space. When I increase the width of the editor, I will copy and paste in text that may be missing or needed to be added, so I don't ever make the editor full screen, and it doesn't remember that I did when I open it a second time anyway. Can your team please make the functionality for the width & height set by the user to be remembered when the editor gets resized then closed? So that when I reopen it, it goes to the size I resized it to prior? This it what it looks like when I custom size the CC editor: Then I reopen it and it goes back to this: And I'd like to hear any other ideas related to this if anyone has them! Thanks, Dan9Views0likes1CommentCan someone confirm if the audio file name is not appearaing on hover
Can someone confirm if the audio file name does not appear when you hover over the audio track. I don't know if it's my Windows settings or the same bug appearing once again. AND.... Can someone tell the coders to add the audio file name somewhere else ! like in edit audio editor. Is there no way of knowing the audio file name if the hover event is broken on the audio track? The file name displays when I hover over the audio track in the timeline. If I open an older file in a new instance, the hover audio file name works but does not work in first instance, sooner or later neither work. PLEASE make another way to see the audio file name beside hovering over the audio track !! Thank you.305Views2likes19CommentsUnload - Google Browser
Hi all, I have had a look online and can see some discussions about Chrome and Edge unload. I can see from the discussions that Storyline and Rise courses are not effected, is this still the case? How do to check our current published SCORM courses? Many thanks Jill124Views0likes3CommentsPublishing failed — LMS SCORM and Review 360
Hello, Since yesterday, I have been unable to publish my Storyline 360 project. The issue occurs in both cases: Publishing for LMS using SCORM Publishing to Review 360 I receive the following error message: Something went wrong. Storyline 360 encountered an error while trying to publish the project. The troubleshooting message says that Storyline 360 cannot find a temporary file located in: C:\Users\[username]\AppData\Local\Temp\Articulate\Storyline\...\story_content\...\stream_1data000013.ts It says the file may have been moved, renamed, or deleted. I have tried publishing again, but the same error keeps appearing. This started only yesterday. Has anyone experienced this issue before, or could you advise what I should check? Could this be related to temporary files, antivirus software, or a recent Storyline 360 update? Thank you for your help.31Views0likes2CommentsClick-to-explain words
It would be great to have the option to highlight a word in a text so that, when clicked on, a small window pops up with a description or definition. Content creators could use this feature to add interactive glossaries to words or concepts that require further explanation. It would be an interactive glossary within the text, providing explanations for terms. Maybe someone has an idea of how to implement this in Rise. If not, I hope this feature becomes available in the near future. Thank you very much Regards Priscilla122Views3likes5CommentsFree trial not working
Hi, maybe someone can explain what's going on. I have recently registered for a free trial, downloaded and installed the Articulate 360 app manager or whatever it's called, but instead of the apps there's a message showing that says No Subscription. You need a subscription to Articulate 360 to sign in. And there's a Retry button below. When I click it, it turns into Sign in, then opens a browser window where I'm already signed in and it redirects me to the desktop app, which in turn keeps saying no subscription. So it's stuck in an infinite loop. Anything wrong with my newly registered account? I'm not sure if it matters but I've had a copy of Storyline about 4 years ago on my PC and was removed before the end of the trial period. Maybe some residual junk in the registry interferes with the new installation?24Views0likes2CommentsHow can I reorganize slides within a scene in Storyline?
Hi everyone, I’m working on an Articulate Storyline project and I would like to reorganize the slides inside one scene. In Story View, I can see my scene with several slides connected together, but I’m not sure what the best way is to change the order of the slides or decide which slide should come first in the scene. Could someone explain how to properly rearrange slides within a scene? Thanks in advance for your help!22Views0likes2Comments