Custom Blocks - Text Scaling in Various Viewports.
Hi Community, I've recently been experimenting with the new custom block feature in Rise 360 to create more customized layouts. At times, I like to create text and image-oriented layouts to depict scenarios that are in alignment with my 17pt body text throughout my course. However, whenever I send my course modules for review, my subject matter experts express concern with the text sizes designed in the custom blocks. I am aware Rise 360 review is not 1:1 to its original editing view and the scaling also becomes more apparent when the contents are viewed on a mobile device and or tablet. Does anyone have any tips so I can maintain text sizes between custom blocks and rise block styles? I truly enjoy the new custom block feature, and I really want it to work for my course designs, but accessibility is a big priority. Any help or advice would be greatly appreciated. Thank you, Yedno Attached are screenshots for reference.Error Loading Course on Apple Products - iPhone, iPad
I have 3 courses that have been live for a few months, and I've continued to have complaints that users are running into issues when trying to open a course created in RISE360 from our LMS site. I have been able to narrow the issue down to Apple. It happens mostly on iPhones and iPads running later versions of iOS, but sometimes on newer versions too. Sometimes the screen will go black, then kick them back to our website and sometimes they will receive a white error message page. 89% of our users are mobile and Apple users make up a good portion of that. What do I need to do to fix this?!?Rise Continue Buttons Disappearing
Hi everyone, Our team is running into an issue with Rise courses in our LMS (Moodle). When a learner clicks the browser’s back button, the Continue buttons inside the Rise course disappear. The only workaround we’ve found so far is to delete the learner’s attempt, which forces them to restart the course from the beginning. Has anyone else experienced this? If so, have you found a solution or workaround that doesn’t require resetting their progress? Thanks in advance!What do you use for storyline file Version control tools? Git?
Hey everyone, In our organization, we often have more than one person needing to edit a storyline file. It's becoming a version control nightmare. I thought git might work as a version control system forcing user to check out/in files when they are going to work on them. My boss thinks git would not be right for this purpose. We are currently just using the honor system and trying to force everyone to append the current date in their file names (e.g. myfile_04022026.story), but not everyone does and it's a huge problem. We really need a tool for this instead. How do you all manage this? What tools have you found that work well? What tools have been a disaster for this? All advice welcome! Thanks, LoriStoryline audio stops working on random slides
I’ve been working with Storyline for some time, but this time I’ve encountered an issue where I’m unable to identify any clear cause or logic behind what’s happening. I currently have four modules published from Storyline, both for SCORM and Review. During the review process, one of my colleagues commented that a particular slide did not have audio. However, when I checked, the audio was present on the slide timeline and played correctly on my end in both Review and Preview. Another co-worker of mine also confirmed that the audio worked for her. 🙃 I then published the module to SCORM and uploaded it to Moodle. While conducting final testing, I noticed that a few slides are experiencing the same issue. The audio does not play when the slide starts. To make the audio work, I either need to: go back to the previous slide and return to the slide, or let the slide timeline finish (in restricted mode), then drag the timeline back to the beginning, at which point the audio starts playing. I would prefer not to create a trigger on every slide to play the audio, as the audio should automatically play when the slide timeline starts. Additionally, most of the slides are working correctly, and only a few slides are affected, which makes it difficult to determine the cause. if anyone has encountered similar issues and have some suggestions or tips on how to fix this. I would greatly appreciate the help!!!Translation Import Not Working
I’ve tried multiple times, and I also had a coworker try using the import feature for translated on‑screen text. We didn’t receive any error messages, only a notification indicating that the import was successful. However, nothing changes in the slides. Is anyone else experiencing the same issue?Copying text from PPT into Storyline
Hello Everyone, I hope you are having a lovely day. Would you please tell me what could be the solution for a issue I am experiencing? I cannot copy from the PPT itself directly into Storyline file. I have to copy the text from the PPT somewhere else, for e.g. into NOTES and then I can copy the text to Storyline. Your help would be much appreciated as thus the copying process is way too complicated and time-consuming. Éva
