Check out the course on Customer Service Training
Hello Everyone, Here is my very first attempt to create a course. I would be highly obliged if you could spare a few minutes to give me a review, which will help me improve and Learn better. Demo Link - Demo Link Here are the details Problem New employees at Smart Petting need a consistent and efficient way to learn store policies, product knowledge, and customer care. In-person training is often inconsistent, time-consuming, and disrupts store operations. Solution I created a digital onboarding course using Rise 360 with custom Storyline blocks. The course delivers: Interactive, scenario-based learning Step-by-step onboarding structure Custom blocks for engagement and practice Flexible, self-paced training for all locations Outcome This program ensures every new hire gains the knowledge, confidence, and customer service skills to uphold Smart Petting’s standards while providing excellent care for both pets and customers.CARING Customer Service
Please find my challenge submission featured within my portfolio of work. https://acarterportfolio.wpcomstaging.com/portfolio/elh519-rise-custom-blocks-in-a-customer-service-course/ This was an existing Rise course that I de-identified and modified to utilize the new Custom Block feature. I enjoyed exploring the new feature, saw several opportunities for better visuals, and quickly began creating my own custom blocks from scratch by the end of the course. I share the opinion of other submissions: I look forward to added interactivity within the custom block editor. Have a great day and thanks for looking!
