Restricted navigation not working properly using menu
Hello, I am struggling with this problem when publishing SCORM objects using Restricted navigation. When resuming, user can't navigate through slides already viewed using the menu. When clicking on a slide that has been viewed before closing the SCORM, the "You may only view slides you already viewed" notification pops up. For example, considering the SCORM attached for testing, if the object is closed while on slide 4 (then it means slides 1, 2 and 3 have been already viewed, since the navigation is set to Restricted), when resuming it goes back correctly on slide 4, but it seems like slides 1, 2 and 3 have not been viewed, they are even displayed like that on the menu (a slide already navigated should be displayed in light grey). Navigation works correctly using the PREV button though. I know a possible work-around could be to tell our users that if they need to navigate back they can only use the PREV button, but I would like to understand why the SCORM navigation is not working correctly. I am using Articulate Presenter add-on for Power Point, default player (I only set Restricted Navigation), all updated to last release. The attached SCORM can be used for some testing by anyone who can help me fix this problem.360 Studio Audio Files - Different Volume for Each Slide
I published my course to Review 360 and the course audio varies in volume on different slides. I suspect that the person who recorded the audio for my course did it on different days so the volume is different. Is there a way I can adjust the volume in the course for all slides at the same time vs trying to adjust the volume on each slide? Thank you.Getting Error while publishing
<?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <FirstName /> <LastName /> <EmailAddress /> <UserId /> <MachineName>UT517612</MachineName> <HardwareId /> <Message>Object reference not set to an instance of an object.</Message> <StackTrace> at Articulate.Design.Publish.Player.PlayersFactoryBase`1.set_CurrentPlayer(T value) at Articulate.Design.Publish.Player.PlayersFactoryBase`1.Articulate.Design.Publish.Player.IPlayersFactory.set_CurrentPlayer(IPlayerData value) at Articulate.Presenter.Model.Project.af(IPlayersFactory A_0) at Articulate.Presenter.Model.Project.CreatePlayersFactory() at Articulate.Design.Project.get_PlayersFactory() at Articulate.Design.Project.get_PlayerData() at Articulate.Design.Project.SetPlayerTitle(String newTitle, Boolean userDefined) at Articulate.Design.Project.Articulate.Model.IProjectMetadata.set_Title(String value) at bdq.eq() at bdq..ctor(Guid A_0, String A_1, String A_2, Cache A_3, IWebBrowserControlFactory A_4, IVideoEditorFormFactory A_5, ChromiumVideoPlayer A_6)</StackTrace> </ErrorReport>A niche(?) problem with Presenter
Hello - i'm at a loss with my ongoing, sporadic issue and need some help. - The situation.. I recieve a PowerPoint file from another team, I then sort out the formatting, change any settings such as language, add a quizmaker file, then I publish it to a scorm via the Articulate add-on. (SCORM 2004, version 1.2 for those interested), then it's uploaded to our LMS. We have to do this because we need to track that people are reading the content, so not doing this is non-negotiable, and it took too long on storyline as we had to move everything across manually. - The problem Sometimes, during the publishing process, something will go wrong. The formatting will drop out, words will disappear, sometimes the language will change.. there's no telling what presentation will do this, and I never know why. I sometimes have to re-publish four or five times before it's correct (and it takes atleast 20 minutes each time). Today is a good example. My colleague (who has previously not had issues) went to publish a presentation in Japanese, and the final output removed 80%+ of the Japanese characters. I tried it on one of my two laptops and also experienced the problem, yet on my other laptop it was absolutely fine. - What i've tried & my question I've uninstalled and reinstalled Articulate numerous times, I got a faster laptop, more memory.. I've contacted Articulate who ask me to publish from my local drive (which I already do), and that's where their support ends - i've had my companies IT team almost try to rip apart and analyse the 'malfunctioning' presentations and they can't find anything - so now i'm asking you! Do you have any idea what the problem could be? Do the presentations need to be built in a very specific way for Articulate to like them every time, is the Articulate add-on just unreliable and I need to look at another programme? Is there something support, or my IT team is missing? When this issue occurs it wastes so much time and is incredibly frustrating so i'd appreciate any advice. Sadly I can't share any of the files due to the nature of the business.Publishing Slides in Spanish
Hello, I am trying to accurately publish a presentation that is done in Spanish. I have gone to start-control panel-region &language- and installed "Europe", but this still doesn't give me the ability to write/type in the correct characters. I am unable to publish the slides that the instructor sent to me accurately. How can I get these slides to publish accurately without having to go through a third-party translator/publisher?Presenter 360 and Moodle - Going Full Screen
Hello, Is it possible for a module that is created using Presenter 360 and uploaded to Moodle to have some sort of option to go full screen? If that's not possible, what would be best player settings be when publishing in Presenter and then what settings in Moodle? We just can't have any sliders on the side to move the player stage in Moodle left/right/up/down. Any thoughts? Many thanks! DaveAudio issues - changes not saved
Hi - I have imported some audio and done others in narration. I went into the Audio editor and cut out a few words, saved and closed, and the changes are not saved. I did look to see if the Articulate Add-in was in PowerPoint, and it is. I then tried to edit the audio in an outside app and re-import it into Presenter. Still playing the old audio. Any ideas?Studio 360 Still Not Loading - Just Hangs
I am at my wit's end. I have gone back and forth with Articulate in emails and done everything they have suggested, but I cannot get Studio 360 to install properly. It just continues to look like it's loading at the very end. I've even left it overnight, and nothing. I have uninstalled, cleaned, and reinstalled it so many times my head hurts. I created a new admin account and tried to do the same thing as suggested, with the same results. Also, since Studio isn't loading properly, I get an error every time I open PowerPoint because the Studio plugin is missing. I can't be the only one having issues. Can anyone help me solve this? I've spend and lost SO much time on this, I am honestly ready to try another program to create my content. I added a picture of the screen.
