review 360
1376 TopicsI only want one video to play at a time.
I am working with Storyline 360 and have four videos embedded on one slide. The problem is that when one video is playing and the learner clicks another, the first video keeps playing in the background. I want only one video to play at a time. What triggers or variables should I use so that any video currently playing automatically pauses when the learner selects another video? I have added the slide I am asking help with. Thank you! :)44Views0likes5CommentsReview 360 Comments Disappearing and Timing Out
Hi! We've been having issues with our reviewers leaving comments and then they disappear. We've also been having issues with frequent Time Out errors with an "Oops" error screen. The comments disappearing has been happening for the past few months and not sure if it's a bug. We had one of our reviewers recently say "When I hit post, they are disappearing." We're testing out using the Review Request feature instead of the general Review 360 links, but wanted to know if anyone else was experiencing this and what the solve was. Thanks!21Views0likes0CommentsReview 360 Link
I have an SME we provided a review link to. It is not a private link. When she accesses the link, she is asked to sign-in to her Articulate account instead of it gong directly to Review 360. Trying to avoid having her have to create an Articulate account. Has anyone else come across this problem? It's happened to us previously with a different individual.44Views0likes2CommentsDiscrpencies between Review and Rise comments
In the comments column in Review, line breaks show up. When looking at the same comment within Rise, the text is rendered in a complete block without any formatting. In the comments column in Rise, comments may have a Screenshot link that I can mouse over to see which part of the lesson is related to the comment, but the same comment in Review doesn't show any screenshot. is there a reason they are different?37Views0likes0CommentsVideos do not restart when jumping back to a cue point on the same slide
Hi everyone, I would like to know whether the following behavior is expected in Storyline. On some of my slides, I have several videos that appear and play at specific points on the slide timeline. At the end of the slide, the learner can click a “Restart” button. This button uses a trigger to jump back to a cue point located near the beginning of the same slide, before the videos start appearing. I expected the slide content, including the videos, to behave as if the learner had returned to that earlier point in the timeline. However, I noticed that when the learner clicks Restart, the videos do not play again. When their corresponding point on the timeline is reached, they remain at the end of their own media timeline, as if they had already finished playing. Is this the expected behavior when jumping back to a cue point on the same slide? Thank you for your help!Review 360
One of my subject matter expert reviewers brought up a good point. When he was reviewing my course to leave comments/edits he also wanted to review what other reviewers left as comments/edits as well while going through the course, he showed me this and while he can see the comments, he wasn't quite sure where they referenced if the subject matter expert wasn't descriptive.. Do these not show on the page like it does under the feedback screen?Solved47Views0likes2CommentsImported Video Audio Issues
Hi all, This is my first time actually asking on here, so hopefully I use the right terminology, forgive me if not. I also cannot upload the module due to content privacy. I have imported an intro video made in Synthesia into mt Articulate 360 Storyline module - I have done this 100s of times - but not sure if it is since an update, but now when the video auto plays it fades in narration so misses the first word or two before it becomes audible. There is no transition or a fade animation on the video. Like I say, nothing I haven't done a hundred times before. I have also added in a delay to the audio - first a 2 second one, then in increments of half a second up to 5 seconds, but no matter what it still fades in the first part of the audio regardless of pause before the character speaks. In articulate preview it is fine, the audio starts on que - but when published to review it happens. I have not uploaded to the LMS and tested, but that is company reasons (we don't have a live environment sandpit so to speak). Has anyone else had this happen? Is there a work around? Or will there be a fix if it is a bug? Thanks all in advance.45Views0likes3Comments