Text not displaying in published quiz (Quizmaker 13)
Feb 07, 2018
By
Louise H
Does anyone know what may cause text to not display when launched? Quiz is a SCORM package in Moodle.
It only happens occasionally for a few users, the quiz works correctly for the majority. Browsers types vary, we have tried clearing the browser cache and existing attempts.
2 Replies
Hi there, Louise!
I'm happy to hear that the majority of your learners are able to see Resume button and text, and also sorry that some folks do not. Here are the minimum system requirements for viewing (and authoring) Articulate Studio '13 content just in case!
I also see that same issue was reported by others here and here. Their courses were hosted on an LMS, but the content was created in Storyline 1. I haven't heard of this issue in Quizmaker '13, though ..but not to worry!
Have you tried testing your course in SCORM Cloud? If you're unable to recreate there, you may need to contact Moodle to troubleshoot the LMS-settings.
I'm also happy to help you with that testing – if you'd like! I'll just need a copy of your .quiz file here. If you'd rather not share it publicly here, please send it to us privately through this form.
Hi again, Louise!
I also wanted to mention that we recently had other community members experience the same issue, but in Storyline 2.
Looks like the Articulate Chrome 44 Updater helped them fix this issue, so I'm hoping it'll result in a fix for you, too, as it also applies to Studio '13.
Keep us posted!
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