Unable to connect to the server android
Sep 20, 2018
Hi all, I've just published my articulate module done with articulate storyline 3 to articulate online. I've been trying to test the module on the articulate mobile player (version 4.1), however, I keep getting the message 'Unable to connect to the server'. I am trying to find the problem but I have the latest versions of every software and I don't know what to do next.
Here is the link to the module with articulate online: https://norariceup.articulate-online.com/2389158672
Please help!
5 Replies
Hi Nora,
What version of the Android OS are you using?
That'll help with testing out the course!
My android version is 7.1.1, also, when playing with another android tablet the letters appear as gibberish, however, it doesn't happen when opened with any web browser
Hi Nora,
Do you have a link to the course I could test as well? Also, do you know what build of Storyline 3 you're using? You can check by going to the "Help" Tab -> "About Articulate Storyline". The latest is Storyline 3, build 3.5.16548.0.
If letters aren't appearing right, I'd take a look at the troubleshooting steps here too.
Hello, I've been testing the AMP on ipad with a flash version (with html5 fallback), the module opens, however, there are elements that disappear. I've opened another thread specifically for this issue. I've also solved the tipography error changing the font.
Hey Nora,
Thanks for popping in to share that update here.
Looks like I helped you out here.
Just wanted to share the link for anyone following along.
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