I am testing my storyline module on an ipad with the articulate mobile player. I am having some issues with elements within layers that just disappear. The issue does not appear when viewing the module on a normal browser so I can't determine the problem.
I attach a link to the module so it can be reviewed, the module has to be done by the end of the week and this kind of problems are really annoying and time consuming, articulate storyline is an incredible tool but it has a lot of problems interacting with the articulate mobile player app.
No, it doesn't, there are, however, some issues with gifs and images being substituted my huge squares with question mark signs but I think it's an issue with optimization and I've been able to solve some of this issues. Also the browser crashes when accessing some slides but then you can restart the module when the browser opens again.
Hi, I am using storyline 3. I have modified the articulate file so I deteled the last one. However, here is the original file so it's available for testing.
Thanks for sharing your .story file so that we could take a look Nora. I was able to see the same results you shared above when publishing your course so I've opened up a support case on your behalf for one of our support engineers to take a closer look for you.
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HI Nora, can you please share the screenshots for the issue?
Does this issue also occur when you view the HTML5 link in a browser (not through the player app) on iPad?
No, it doesn't, there are, however, some issues with gifs and images being substituted my huge squares with question mark signs but I think it's an issue with optimization and I've been able to solve some of this issues. Also the browser crashes when accessing some slides but then you can restart the module when the browser opens again.
But no, it's only a problem with the AMP app
Hi there, Nora. I'm having trouble accessing the link you provided in your original post. Could you copy it again in a reply?
I'm thinking you're using Storyline 2 to create your content. Can you confirm what update of Storyline 2 you’re using? Go to Help > About Storyline.
Lastly, if you can share your .story file here, I'd love to test it out on my end. Thanks!
Hi, I am using storyline 3. I have modified the articulate file so I deteled the last one. However, here is the original file so it's available for testing.
Thanks for sharing your .story file so that we could take a look Nora. I was able to see the same results you shared above when publishing your course so I've opened up a support case on your behalf for one of our support engineers to take a closer look for you.
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