I'm sorry to hear you're having trouble getting the button to work. Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
Hi Allison! I tested in scorm cloud and that worked fine. I have removed the button with the 'Exit course (LMS)' destination and the LMS now seems to be reporting correctly?! I would prefer to have the button so need to investigate with the LMS further as I don't believe the issue is with Rise. On another note- in the scorm export, what is the difference between passed/incomplete and complete/incomplete? Thanks :)
I can answer that one! They're simply two different ways to report the same status to your LMS. Some LMS providers look for a "Passed" state when a learner finishes a course. Others look for "Complete." Which you choose depends on your LMS. We go into deeper detail here if you're interested.
Hope that helps! Let me know if there's anything else I can do for you.
Is there any chance you could add this exit course button to the results page of a assement? I have a 12 question assesment and if they get the required pass mark, I'd like the button to be available right there with the result.
Your best option here would be to use the exit course link, not the button stack since you can't add a button stack to a quiz lesson. However, the exit course link will appear throughout the entire course, not only on the quiz lesson.
If you'd like, you can log a feature request to tell us more about your specific needs.
In the meantime, if there’s anything else I can do to help, please let me know!
I've seen that feature and have used it in the course, however, the people doing the course don't see it. The whinge that the end of the quiz "just sits there and does nothing". I'm thinking I'll do a post quiz summary page the has a big Exit Course button on it.
I have put forward a feature request for this to be an option on the quiz summary page.
I'm having trouble with this same issue. I can add the buttons no problem, but neither the everpresent button nor the end button exit the course. Please help!
Hi there, Ivor. That's a great catch - sorry that the exit course feature slipped into your web output. I'm documenting this for our team to have a look to make sure that LMS-only features don't make their way into the web output.
You've nailed the workaround -- make sure the exit course link feature is disabled before exporting for web, for now.
There shouldn't be any other non-functional LMS components that your learners see when exporting for web. Hopefully that keeps the inbox sane!
This seems to still function in the same way, it would be great if it did work but swtiching it off until fixed will help prevent confusion!
Anyone trying to link directly to the next unit within a SCORM 2004 LMS? Not a lesson in the publication, but actually to the next publication that is part of the LMS curriculum. I tried executing the javascript below via a storyline block but it didn't work.
I read this thread (well most of it anayways) and didn't see this inquiry.
I'm trying to program the "exit button" so that it functions outside of an LMS. We put many of our tutorials on Share Point sites as a web link for just in time training. I see some related discussion above - recommendations appreciated.
Depending on your LMS, when you exit the course using either a button or the Exit Course link, you may see that "Bye! 👋" messaging before closing the Rise window. Some LMSs will use the "goodbye" messaging, and some will just close the window when you click to exit the course.
Quick update: The exit course link will no longer be retained in the web output if you've exported your course for LMS previously. Let me know if I can help further!
Hi Tim! We're happy to help you here in this E-Learning Heroes discussion, or you can open a case with our Support Engineers at www.articulatecase.com. We'll keep an eye out for your questions!
Hi there, Mohammed. If the Exit Course link is hard for learners to spot, you can also use an interactive button block, and set the button destination to exit the course. If you'd like to have it present in each lesson, save it as a block template to reuse.
I have added an exit button at the end of a video..But the Exit button shouldn't show until they have watched the video.. Is it possible to hide/or disable the exit button?
Hi Paula, you can use a continue block if you want to make sure your learners complete your video before they can click on the exit button. Here’s how. Make sure you select Complete Block directly above or Complete All Blocks Above for the completion type.
107 Replies
Hi there,
I'm sorry to hear you're having trouble getting the button to work. Did you try uploading your course to SCORM Cloud to see if you experience the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
In the meantime, if there's anything else I can do to help, please let me know!
You're welcome, Outi! :) Definitely let me know how it goes.
Hi Allison! I tested in scorm cloud and that worked fine. I have removed the button with the 'Exit course (LMS)' destination and the LMS now seems to be reporting correctly?! I would prefer to have the button so need to investigate with the LMS further as I don't believe the issue is with Rise. On another note- in the scorm export, what is the difference between passed/incomplete and complete/incomplete? Thanks :)
I can answer that one! They're simply two different ways to report the same status to your LMS. Some LMS providers look for a "Passed" state when a learner finishes a course. Others look for "Complete." Which you choose depends on your LMS. We go into deeper detail here if you're interested.
Hope that helps! Let me know if there's anything else I can do for you.
Hi
Is there any chance you could add this exit course button to the results page of a assement? I have a 12 question assesment and if they get the required pass mark, I'd like the button to be available right there with the result.
Cheers.
Hi Simon,
Your best option here would be to use the exit course link, not the button stack since you can't add a button stack to a quiz lesson. However, the exit course link will appear throughout the entire course, not only on the quiz lesson.
If you'd like, you can log a feature request to tell us more about your specific needs.
In the meantime, if there’s anything else I can do to help, please let me know!
Hi Allison
I've seen that feature and have used it in the course, however, the people doing the course don't see it. The whinge that the end of the quiz "just sits there and does nothing". I'm thinking I'll do a post quiz summary page the has a big Exit Course button on it.
I have put forward a feature request for this to be an option on the quiz summary page.
Cheers
Simon
Thanks for the feedback and for taking the time to submit a feature request. :)
I'm having trouble with this same issue. I can add the buttons no problem, but neither the everpresent button nor the end button exit the course. Please help!
I am using this version of Chrome: 74.0.3729.131
Hi there, Seth. I see that you're working with Robert from our support team – good move! I'll follow along as well so I can update this discussion.
This seems to still function in the same way, it would be great if it did work but swtiching it off until fixed will help prevent confusion!
Thanks for bringing this up again, Craig.
As a note for anyone following along here, you can reset the Exit course link to off so that no "Exit course" appears on the course page.
Anyone trying to link directly to the next unit within a SCORM 2004 LMS? Not a lesson in the publication, but actually to the next publication that is part of the LMS curriculum. I tried executing the javascript below via a storyline block but it didn't work.
I read this thread (well most of it anayways) and didn't see this inquiry.
Thanks.
SCORM2004_CallTerminate();
SCORM2004_SetNavigationRequest('continue');
I'm trying to program the "exit button" so that it functions outside of an LMS. We put many of our tutorials on Share Point sites as a web link for just in time training. I see some related discussion above - recommendations appreciated.
Hi! I am seeing on the settings page that there is an option to have the exit course link be the hand emoji and the text "bye". how do i set that?
Hello, Maggie!
Depending on your LMS, when you exit the course using either a button or the Exit Course link, you may see that "Bye! 👋" messaging before closing the Rise window. Some LMSs will use the "goodbye" messaging, and some will just close the window when you click to exit the course.
My teammate, Crystal, created this Peek 360 video to demonstrate how that messaging appears in an LMS.
Quick update: The exit course link will no longer be retained in the web output if you've exported your course for LMS previously. Let me know if I can help further!
Hello. I am about to publish my first rise course. Is there someone that I can speak to directly? I have just a few questions.
Hi Tim! We're happy to help you here in this E-Learning Heroes discussion, or you can open a case with our Support Engineers at www.articulatecase.com. We'll keep an eye out for your questions!
Is there anyway I can make the Exit Course link more clear?
When published to Oracle it appears as a grey color on top right of the screen and users barely find
Thanks
Hi,
The style of the Exit Course link cannot be changed.
Hi there, Mohammed. If the Exit Course link is hard for learners to spot, you can also use an interactive button block, and set the button destination to exit the course. If you'd like to have it present in each lesson, save it as a block template to reuse.
This is awesome and so useful to know - thanks again super stars at ELH!
I have added an exit button at the end of a video..But the Exit button shouldn't show until they have watched the video.. Is it possible to hide/or disable the exit button?
Hi Paula, you can use a continue block if you want to make sure your learners complete your video before they can click on the exit button. Here’s how. Make sure you select Complete Block directly above or Complete All Blocks Above for the completion type.