"OK...thanks...the captions are not embedded...a viewer would have to launch them themselves ... got it."

"Hi all. I did look around in the community to see if this question had been posed. It had, but some time ago. So, let me ask. If you have..."

"Hi...thanks so much...I did create a support ticket and have sent the course to articulate."

"How does one address a course glitch only appearing in a specific browser? In this case, Safari,"

"Hi all...quick question. We tested a course on several browsers..on Safari, the course presented glitches. How does that sort of issue ge..."

"Thx...turns out that I just did what Brandon originally suggested...removed some of the symbols and punctuation...I also noted, as did Br..."

"And, took out other symbols...so, it's something in the symbols.."

"Brandon...took out the apostrophes...and you are right...it worked....oy...so, what does that mean?"

"PS... I don't use slide master...so, it's not that..."

"Hi there...I am having the same problem...I was told by Leslie that the issue is being looked into...what a bummer...do you think it woul..."

"I am wondering if I should just reinstall an earlier version of 13 so I can move the presentation to my client?"

"I did try to redo from scratch...and the same thing happened."

"Thx Leslie...but what do I do in the interim? This is material for a client."

"So sorry to write again...narrowing down a bit...any new copy that I put on a slide (edits included) comes up with a pink bar behind it. ..."

"It's similar to this problem that was fixed with an update in Storyline - Fixed issue where animated GIF would have a pink background in..."

"Yes...I agree...it's a problem...I don't know how to fix it...it's on many slides...even when I type in new copy...regardless of whether ..."

"I just updated presenter...and now, a very strange thing is happening to the copy in an existing course...when in preview mode, the copy ..."

"You're a genius...now, why did that work?"

"I updated today, and articulate is not working at all...can you please advise?"

"Hi...I updated and now I cannot create articulate packages...what could the problem be?"

"Thanks for this...I just experienced the same thing with a course...saved formatting, everything...opened up again...gone...clearly a fla..."

"AND...each time I open up the course, once it's been saved, it also shows all of my engage interactions locked, when I have already progr..."

"My husband is looking through this with me...he's a tech guy...and the program is doing all sorts of strange things...and we repaired...t..."

"Sorry...it's not the content...it's all the formatting and it also removed my resources again...I recently updated also, so I am just bog..."

"So, I am working on the c drive...and it happened again...I can try to repair..but not sure what is going on...I just opened the document..."