Re: Reach 360 csv file: looking for list of headers

Hello PamPapp01, 

Thanks for reaching out! 

I want to confirm that roles such as Reporter or Manager cannot be specified or modified through a CSV import for Reach 360. You can manage these roles through the Articulate 360 Account Management Console. 

• I want to mention that admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address.

 

You can only add learners when adding users to Reach 360 via a CSV file.

• To add learners, you'll need to include their first names, last names, email addresses, and, optionally, their group memberships in the CSV file. Here's a helpful guide on how to manage users and groups via CSV in Reach 360. 
   

Please let us know if you have any other questions!