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Reach 360 csv file: looking for list of headers
Hi,
I want to add users via a csv file and wondered if I can specify their role/permission ie. Learner, Reporter, Manager. Does anyone know what the correct heading is for this information to be a...
Hello PamPapp01,
Thanks for reaching out!
I want to confirm that roles such as Reporter or Manager cannot be specified or modified through a CSV import for Reach 360. You can manage these roles through the Articulate 360 Account Management Console.
- I want to mention that admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address.
You can only add learners when adding users to Reach 360 via a CSV file.
- To add learners, you'll need to include their first names, last names, email addresses, and, optionally, their group memberships in the CSV file. Here's a helpful guide on how to manage users and groups via CSV in Reach 360.
Please let us know if you have any other questions!
Hello PamPapp01,
Thanks for reaching out!
I want to confirm that roles such as Reporter or Manager cannot be specified or modified through a CSV import for Reach 360. You can manage these roles through the Articulate 360 Account Management Console.
- I want to mention that admins, managers, and reporters can't be converted to learners. To make an existing admin, manager, or reporter a learner, you must first delete the user and then re-invite them using their same email address.
You can only add learners when adding users to Reach 360 via a CSV file.
- To add learners, you'll need to include their first names, last names, email addresses, and, optionally, their group memberships in the CSV file. Here's a helpful guide on how to manage users and groups via CSV in Reach 360.
Please let us know if you have any other questions!
