Presenter Videos Not Playing - SOLVED
This is the second time I've attempted to utilize Presenter with no luck. Everything looks great except a mp4 video doesn't play in preview or when published. It does play in normal PPT Slide Show though.
Looking through discussions, this has been an issue for several years but I didn't see any recent posts. I tried with animation set to mouse click and set to with/after previous. The only thing displayed is a black box.
SOLVED: PPT was sent with the video inserted into the slide. I saved the media then added it back in on the Articulate tab > Video > Add Slide Video From File.
Not sure if adding the file using the PPT > Insert > Video would also work
I just wanted to post this in case anyone else ran into the same issue.