Hello everyone! So we upgraded to Articulate 360 last June (2020) and since November 2020 we're unable to publish courses to our LMS. As soon as it gets to "cleaning up temporary files" during publishing, we get an error message. (see attached image).
Is anyone else experiencing this? What did you do?
Thanks for reaching out! Hopefully others in the community can chime in with their experience while our support team continues to help you troubleshoot these issues!
3 Replies
Hi Donna,
Thanks for reaching out! Hopefully others in the community can chime in with their experience while our support team continues to help you troubleshoot these issues!
Hi Donna & Ren, did you manage to find a solution to this problem? I have the same error with some courses!
Hi, Melvin.
Thank you for opening a support case! I see you're working with Eric, so you're in great hands!
Please reach out through the case if you have additional questions.