Animated GIF not zooming to full size

Oct 03, 2022

I have an animated GIF I want to display on a quiz feedback slide. 

I want the learner to click the smaller image so it will be full size and the user can see the correct process for the answer.

The problem is that the image is only zooming a little bigger.

As you can see below, when I first import the image it is big. But after making it smaller and adding the zoom image, then previewing, it doesn't zoom to the original size.  

How do I make it zoom to full size? Is there a limit to animated GIfs?

zoom issue

 

3 Replies
Luciana Piazza

Hi Ben!

We are happy to help! This sounds like it might be specific to your project.

Would you mind uploading your project and GIF file to our Support Engineers to test the snag on our end? Here's a link to upload to a secure support case.

 You'll hear from our team as soon as they receive the files and after they've reviewed the project. We'll make sure to delete the project after troubleshooting!

Have a great start to your week! 🎉