Bonjour Isabelle, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are having working with triggers in Storyline.
It looks like you are working on a support case with Carlo. You are in good hands, but should you need additional assistance, feel free to respond in the case.
Hi Isabelle! Thanks for letting us know Carlo was able to help with your original issue.
It sounds like you may have an issue with the triggers in your slide. It would help if we had a copy of the .story file to inspect your actions and trigger sequences.
If this is the same file that you previously submitted, you can continue working with Carlo in that case to get faster help! If it's a completely different file, you can submit a case here so our Support Engineers can take a look.
3 Replies
Bonjour Isabelle, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are having working with triggers in Storyline.
It looks like you are working on a support case with Carlo. You are in good hands, but should you need additional assistance, feel free to respond in the case.
Hi Andrea
It works now using the arrows and not the mouse. Thanks to Carlo.
An other issue appeared.
Often some triggers don't work properly. My main concern is about using the timeline. I try to temporize a slide this way :
go to next slide - when the timeline stops - if a certain button is pushed
I don't understand why sometimes it works and sometimes it doesn't.
Thanks in advance for your help
IDK
Hi Isabelle! Thanks for letting us know Carlo was able to help with your original issue.
It sounds like you may have an issue with the triggers in your slide. It would help if we had a copy of the .story file to inspect your actions and trigger sequences.
If this is the same file that you previously submitted, you can continue working with Carlo in that case to get faster help! If it's a completely different file, you can submit a case here so our Support Engineers can take a look.