Bug with text entry boxes on mobiles?
May 16, 2022
I created a exercise in the latest Storyline that I am testing on my phone and I am running into some issues with the editing function for text entry boxes. When I view the exercise on my laptop, I am able to edit the responses I wrote in the text entry box and there are no issues with how the text boxes are functioning.
But when I do the same exercise on my iOS phone, the edit text function is not working correctly. For example, if I write an answer in a text entry box on Slide #1 and then navigate to the next Slide #2, then when I come back to Slide#1 and tap on the text entry box to try and try to edit the original text, I am unable to do so. I can only add to existing text, but I am unable to edit or delete the text that I originally entered.
Is anyone able to share if this is a known Storyline bug and/or if there is a workaround that could allow me to edit text in the text entry box on mobile devices?
I also noticed a second, separate issue with the scroll bar that is only happening when it's viewed on mobiles. When I try to scroll to the bottom of the scroll bar, the items on the slide seems to shake. This does not happen when scrolling to the bottom of the screen on a laptop.
In case this helps with troubleshooting, I have uploaded the exercise to AWS.
Thank you for your help