Forum Discussion
AndreaWilder-08
3 years agoCommunity Member
Bug with text entry boxes on mobiles?
Hello,
I created a exercise in the latest Storyline that I am testing on my phone and I am running into some issues with the editing function for text entry boxes. When I view the exercise on my l...
AndreaKoehntop-
3 years agoCommunity Member
Hi Andrea!
I apologize for the issues you are experiencing editing text entry boxes and using the scroll bar on your iOS device.
I want to ask you a couple of questions to begin troubleshooting:
- Does this issue occur in preview output, publish, or both?
- Are you publishing to Review 360 when this issue occurs, or in another publishing format?
It would be helpful if you are willing to share your .story file with us either publicly here or privately in a case so we can troubleshoot further. We will delete it from our systems when troubleshooting is complete.