Can not preview or publish my completed project...

Jan 25, 2022

I created a project using Storyline 3.  I am using all the same drives and paths that I have used for prior projects.  An error screen pops up when I try to preview and when I try to publish, I am getting this error... "The specified path, file name, or both are too long.  The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters."  

I have tried saving the working file to different locations and reopening it and publishing it.  I have tried publishing the final file to different locations including just saving it to my desktop.  Nothing is working.  My deadline is approaching.  Any ideas?

1 Reply
Richard Watson

Lisa,

The file name includes all the folders in the entire path. Have you tried:

1. Copying it to the root drive (C:, D:) and then publishing to shorten the length

2. Shortening the name of the project title before publishing

3. Publish to your root drive (C;, D;)

4. Remove any special characters, symbols, accents in the file name or path

These are a few ways to shorten the length. I don't have Storyline 3 but

Richard