I am trying to publish two Storyline 360 projects to Word so I can share the storyboard. I am able to publish the files to Review, but that does fit my purposes. When I click to publish, it never goes to processing each slide and eventually gives me the pop-up indicating that the file had been successfully published, but there's nothing in the destination folder and the Open Document button does not work - as well as the file folder button. I have changed the destination location, shortened the file name, etc. I was able to publish to Word last week, so I'm not sure what's going on now.
Mark was able to publish, but I still am not able to. Not sure what's going
on.
Gayla
*Gayla S. Keesee, PhD **(she/her/hers)*
*Education Manager *
Augusta Museum of History
560 Reynolds Street
Augusta, GA 30901
(P) 706-722-8454
(F) 706-724-5192
www.augustamuseum.org
3 Replies
Hi Gayla,
Thanks so much for reaching out! Sorry to hear you're running into this issue when publishing to Word.
I see that you've opened a case and you are working with my colleague Mark. He will be in touch shortly via email. You are in great hands!
We'll continue the conversation over in your support case.
Have a great day and happy developing!
Mark was able to publish, but I still am not able to. Not sure what's going
on.
Gayla
*Gayla S. Keesee, PhD **(she/her/hers)*
*Education Manager *
Augusta Museum of History
560 Reynolds Street
Augusta, GA 30901
(P) 706-722-8454
(F) 706-724-5192
www.augustamuseum.org
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Hi Gayla,
Thanks for the update. I notified mark that you're still encountering the issue so he can continue working with you on the case.
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!