Forum Discussion
Captions marked as 'not used' in Articulate Storyline 360 - cannot change
Hi
I've updated a video in the Media Library, but kept the same captions file, as it was an update to a video where the audio didn't change.
Only problem is that now the captions don't show, even though they are selected for the video.
For some reason despite being selected, the captions are marked as 'not used'.
I've tried updating the filename of the captions file to match the video, as with the update of the video the filename incremented. This hasn't made a difference.
Does anybody know of any bugs with this feature/workarounds/ etc because I can't get it to simply show the captions again.
4 Replies
Sorry I'm not helpful, but I just wrote my own post about this same thing happening to me a little bit ago. No responses yet. Fingers crossed for us! I'm hoping to get these turned back on without redoing them completely.
Okay I found the solution! Under the pencil edit icon is the "Apply to All" command. The wording is strange - I thought it meant apply to all audio files - but it means, all of this particular file. So by applying it, it sets it back into use. Very confusing but relieved I don't have to redo everything.
Thank you so much for this solution for something that has been bugging my captions as well.
That was very helpful, Lauren. Thanks for chiming back in to share an update :)
Let us know if this was the key for you as well, Luke.
