We are using Storyline to take students through an exercise that culminates in answering some quiz questions. We have it set on Storyline to only allow one attempt on the quiz questions, but I have a student who didn't answer all the questions in order, and apparently getting to the results page made her quiz close and won't let her answer the first few she didn't see or submit. I have deleted the Canvas grade in the hopes she can go back and redo the quiz questions, but since I have the one pass setting in Storyline, I am not sure this will work. Is there a way to reset her quiz questions without resetting everyone's? I have over 160 students, so I don't want to reset all of the quizzes, just a single student.
Now that you've cleared the learner's grade in Canvas, the student can retake the quiz, and Storyline will send the new status, depending on what reporting option you have set, to your LMS!
Also, I sent a follow-up email in a case we have open for you, so feel free to reply to that to work 1:1 with a support engineer 😊
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Thanks for reaching out, Christina!
Now that you've cleared the learner's grade in Canvas, the student can retake the quiz, and Storyline will send the new status, depending on what reporting option you have set, to your LMS!
Also, I sent a follow-up email in a case we have open for you, so feel free to reply to that to work 1:1 with a support engineer 😊