I am unable to access photos and illustrations in the content library. When I try all the graphics become a triangle with an exclamation mark in the center. Is this a settings issue?
If you are still having problems after adding those to your allow list, I encourage you to open a support case with our engineers so we can see what's going on.
1 Reply
Hi, Dee Dee.
Thank you for reaching out!
I'm sorry to hear you're having trouble downloading images from the content library.
Please take a look at the article below, and let's start by checking the network endpoints and ports listed here:
If you are still having problems after adding those to your allow list, I encourage you to open a support case with our engineers so we can see what's going on.