Course is slow

May 05, 2022

Hi,

I have created a course with mainly mutiple choice questions, but it is running very slowly at the front end. I deleted half of the course to test if it was too big, but that didn't help. It contains 24 questions now:  https://360.articulate.com/review/content/97dc17c4-6861-4670-bc5b-56940347a856/review

(it's actualy 12 questions, each with a connected easier question you can choose to visit if you don't know the answer: 'wegstrepen'.)

Anyone had this issue before? Maybe it's got something to do with the score bar at the bottom? It's in the masterslide and consists of 24 states, triggered by correct answers.

1 Reply
Jose Tansengco

Hello Susanne, 

If your master slide has multiple objects that each have a high number of custom states, then it's possible that this would cause a slide to take longer to load. 

Please reach out to our support team here so we can test your project file privately. Our Support Engineers will be in a better position to diagnose the loading issue once they've seen how your slides are configured. 

Looking forward to hearing from you!