Course with Quiz not tracking completion in SuccessFactors LMS


I have built an AICC course in Articulate Storyline 360 with a quiz of 11 questions. The course is set to track completion using the Quiz results slide on Scene 2 Slide 12.

I created a trigger to allow users to Exit the course once they have completed the quiz successfully, but it is not recording completion in SuccessFactors LMS at all.

Any help would be appreciated.

Side note, I tried to load it into ScormCloud and am having issues with our company firewalls.

Thank you,

Cori Hodgson

6 Replies
Leslie McKerchie

Hi Cori,

Thanks for sharing your .story project file so that we could take a look.

I published the project to SCORM Cloud and I'm seeing completion in the project even when failing the course:

My published output can be found here if you'd like to take a look.

I did make a couple of changes as noted in this documentation prior to uploading to SCORM Cloud. The zip file I used is attached.

Leslie McKerchie

Hi Heather,

Thanks for contacting us to share that you're running into a similar issue.

I'm curious if you are able to recreate the issue via SCORM Cloud or if the issue is limited to your LMS?

If you're able to recreate the issue, then with your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.