Cue points and triggers, and another oddity

Oct 26, 2023

Dear Articulate Gurus,

I could use help.  I think I have been working on this presentation too long and have lost my ability to troubleshoot my own issues.  I have two issues – the problem slide is attached. 

I have created a slide where I introduce each of the contributors to this presentation.  I’ve added their pics.  Then, I created multiple layers giving each person on the slide her/her own layer to I could do a small intro.  I have included cue points on my timeline. I have created 1 trigger per layer so that the layer will appear when the timeline reaches a cue point.

However, when I publish this or preview it, nothing works as I have set it up.  I cannot figure out what I have done wrong.

The second issue is that a grayed-out picture keeps appearing on my design screen and I don’t know why.  It’s the second lecturer in the second row.  Why does her grayed-out picture appear here?  When I go to publish it, it's not there.  I have checked my layers, my master slide, and I can’t figure out what’s going on here.

I could sure use some help. I thought this was a straight forward easy slide, but clearly it is not, or I have lost my ability to use Storyline 360.  I appreciate any help or suggestions.

Thank you

Johnna Hodges

2 Replies
Nedim Ramic

Your cue point triggers work just fine. Insert a shape on every slide layer and you'll see a difference. The problem is that objects on your base layer are visible on every slide layer and they don't appear B&W as they appear in the slide view. It does not work like that. I would use a some sort of semi-transparent shape as the slide layer background so objects on the base layer are not fully visible. Or even take a good screenshot of the base layer, turn it to a B&W version. I actually attached my version of your story file as a reference. I used a color image with B&W preset in picture format settings, and applied a screen blend mode with some light color. The second issue is a quick fix. Just unlock the slide layer visibility as shown in the attached screenshot. This option can be useful to hide or show a layer when you’re editing a slide or showing your other slide. If locked and visible on the base layer it will not show in preview.