131 Replies
Kenji Ishikawa

Hi Amy! Yes, the conversion to .ASPX did work for me. I simply renamed the .html files to .aspx and changed the HTML code in the main story.aspx file to point to the newly named files. This way, the browser detection still works and redirects appropriately. We have run into issues with the mobile view for SP2013 not quite rendering properly on mobile browsers. Our next step is to disable the mobile view so that it does not interfere with the SL output launching. 

Jennifer Dandy

I am having trouble viewing my project on our SharePoint site.  I uploaded everything just fine and I can view it but the side background changed from white to grey when I open it in SharePoint.  So all of the pictures in my project that have a white background all now stand out against the grey background that I see on SharePoint.  It didn't look like that when I previewed the slides before publishing it.  Any ideas? I have SharePoint 2010. 

Ashley Terwilliger-Pollard

Hi Jennifer, 

Have you looked at how this appears outside of Sharepoint? You may want to use a site such as Tempshare for comparison of how it behaves in your web server vs. there. Are you setting the background within the player or on the slide itself? Are you able to share a copy of your .story file here? 

Ashley Terwilliger-Pollard

Hi Jennifer,

Are you able to share the .story file with us here, or even send it to me here privately?  That way I could test it on a site like Tempshare (where it will automatically be removed after 10 days). 

You may want to check into other elements such as the player background being set to see if that's interfering with it - as you wouldn't see that while editing the slide, but you would see it in preview or in the published output. Although we don't generally recommend testing the published output locally - you may want to take a look at the story.html file before uploading to Sharepoint and see if it looks different there which would help you narrow this down to something occurring in Sharepoint. 

Jennifer Dandy

Hi Ashley,

I created a little work around and have it solved now. I tried viewing it before moving to SharePoint as you suggested and the slide background still took on the color of the player instead of plain white like I had in the slide, so it has to be something in this presentation that I just can't figure out. I also created a new project and did just a few slides with the same pictures from the original project just to test and those worked perfectly so I'm sure I did something strange with my original project. So I went to the slide masters and just added a white box to fill the screen and moved it to the background and "poof" it worked perfect. It's kind of a silly work around but the other projects I made worked just fine so I'm not that worried about it. I really appreciate your help. I absolutely love this tool!


Eleanor Ferris

Hi Kenji,

I have been having this same problem and have tried all sorts, to no avail.

The lovely Articulate guys advised me to follow this thread, and I have now tried changing the file extension, but all that does is add .aspx to the file name (so now I have story.aspx.html) so this hasn't worked.  Also I am unable to acccess the code to edit it to reflect .aspx files.

Has anyone else resolved the blank screen issue?

Ashley Terwilliger-Pollard

Hi Eleanor,

Do you have a case number for this particular issue that you were discussing with our team? I'd like to look into the information shared to see if I can glean anything else from what they shared. I see a case for you, but only about slide layers and with no mention of Sharepoint. 

Hopefully someone here in the community will also be able to assist. 

Kenji Ishikawa

Hi Eleanor, my apologies if my earlier posts were not clear. You have to replace .html with .aspx, not add to it, for all outputted .html files. Then you must edit the new story.aspx in notepad and do a find/replace all references to the old .html files and change them to the new .aspx formats. Hope this helps. I have been hosting SL2 outputs flawlessly on SP2013 for several months now using this method. It may sound like a lot of work, but in reality it only takes a minute or two. 

Cody Salinas

Hey, Ryan.

You can easily display your Storyline content if you're using SharePoint Online. Perform these steps in order to display the content:

If you haven't already done so, publish your Storyline content to Web.

1. Go to your document storage.

2. Create a folder for your course. Essentially, you're recreating the folder hierarchy exported from your story content, and the hierarchy should match exactly.

3. Open the folder you created.

4. Upload those few files into that folder.

5. Create a new folder entitled story_content. You can only upload 100 files at a time, so it's good to jot down the last file you uploaded to reference in the next batch.

6. Open story_content and upload all those files.


7. Create a slides folder and upload those files into it.

8. Go back to your main folder.

Next Steps

SharePoint Online automatically downloads .html files; therefore, you need to change the story.html file to story.aspx in order to play your content.

1. Open the story.html file in a simple content editor, such as Notepad or Adobe Dreamweaver.

2. Save the files as story.aspx.

Final Steps

1. Upload story.aspx to your SharePoint course folder.

2. Test your work by clicking on the story.aspx file. It should launch the course seamlessly.

Check out this simple screencast I created (attached) that demonstrates the process.

Leslie McKerchie

Hi Linda!

So you are only having issues with the video? Is you iPad utilizing iOS9?

You may find that videos in your Articulate Storyline 2 courses don't always play as expected in HTML5 output when viewed on Apple iOS 9 iPads and iPhones. We added support for iOS 9 in Update 7 for Storyline 2. See this article for details on how to update your Storyline software and your published courses.