Embedded video resolution

Nov 25, 2013

I have a couple recorded short videos embedded in my storyline course and when publishing, storyline automatically compress the video resolution. Is there any way I can keep higher video resolution after publishing??

Thanks!

10 Replies
Alyssa Gomez

Hi Janelle!

Storyline doesn't have a video file size limitation, so any lagging or buffering that occurs would be due to the user's system.

If you hear reports that your learners are seeing buffering/lagging, here are a few things you could try:

  • Break the video into smaller segments.
  • Compress the video prior to inserting.
  • Host the video on another video server, and insert it as a Web Object. 

I hope that helps!

Jina Ali

So, you are basically saying not to embed mp4s and instead insert mpeg4 formats? 

What if you video editing software can export to mp4 (high quality) why can't we embed that or do we need to go in and manipulate the content files in the export like Mike did? 

I think that is complicated. Why can't Storyline just be designed to work with mp4s regardless?

Leslie McKerchie

Hello Jina,

This conversation is a bit dated, so I'd like to start from the beginning with you. Based on the title of the post here, I assume that you're experiencing an issue with the quality of your video.

First, you can use an mp4. Here's some documentation:

Adding a Video from a File

Please be sure that you are following the recommendations outlined in the article below for the best video quality:

Storyline 360: Best Practices for High-Quality Images and Videos

Jina Ali

Hi Leslie,

Thanks for getting back to me.

I investigated a bit further as well since I posted the question. I was embedding mp4s that I had exported from Camtasia and the option to switch off compression in Art360 was greyed out. However, I compared it to exports from Adobe Premiere Pro and the MP4s from the Adobe Media Encoder has the right encoding that lets me switch off the compression in Art360. So, it must be something in the Camtasia authoring tool that is not compatible with Art360. I have found a workaround for Camtasia exports. Basically, re-export the video file via the Adobe Media Encoder and then embed it in Art360. That appears to have worked. :-)