Error report by using Noto Serif SC font

Jun 21, 2021

 Hi! I'm having trouble by publishing a Mandarin Chinese course in Articulate 360 when using Noto Serif SC fonts. It shows me a reporting error every time I want to publish the course in either Articulate Review or LMS. Could you tell me what other font can be used? I tried to do it with Simsun but it has no variations in thickness. Thanks and regards.

1 Reply
Lauren Connelly

Hello!

I'm sorry you're running into an error message when publishing your course! I'd like to start by understanding if this is an issue with the font or something else in the project? Have you tried creating a new project with text in the Noto Serif SC font to see if it publishes as expected? If it does publish as expected, then it might be another element in your course causing the error message.

If you're comfortable sharing your .story file, that will give us a good place to start. You can either attach it to this discussion or upload it privately in a support case.