Hello! I am trying to build an essay question with a limited amount of characters, but the "Maximum number of characters" option doesn't seem to be working. I tested with a limit of 2, but it still lets me write infinite amount of characters...
Thanks for reaching out and bringing this to our attention! I'm sorry that you ran into the maximum number of characters limit not working in an Essay question. We have reported it to our team as a bug, and continue to keep an eye on it to evaluate how many customers are impacted.
Here's some more detail about how we tackle bugs. I'm really sorry that I can't say when this issue will be fixed, but you're in the right place to stay updated on this bug's progress.
In the meantime, you may want to revert to a previous version of Storyline 360 to use this option. You can do this by going to the drop-down next to Storyline 360 in the desktop tray app, and select Other Versions...
Hello! I ran into the same problem the other day and I had to revert to a version from September to limit the characters in the entry field. That's not ideal, as I would like to use the latest version and its updates. When will this bug going to be fixed? Thank you.
Glad to hear that reverting to a previous version helped! I will be adding your comments to our active report. While I don't have an exact ETA, I wanted to share that our team is careful about testing new updates. We want to be sure that we don't put other features at risk, so I don't want to commit to a timeline before we have a fix finalized.
You're in the right place, and we'll be sure to provide more details as soon as we can!
We've got this bug reported, but based on the limited impact; it's still an open issue for monitoring. I'll share your voice and update this discussion on any new developments!
Hi Just adding me to the people who would like this to work, please. Not being able to limit the number of character causes problems for me if I enable the user to export what they've written to email. Beyond a certain limit certain browsers cannot handle beyond about 1450 characters. If we have users who write War and Peace in their answer the email export doesn't fly.
Not a biggie but it would be good to get the field to handle it before as they reach a limit.
I also need this feature to work with a new course I have developed. After testing with my LMS, I realized the LMS does not accept responses over a certain number of characters. The essay question comes up blank in scorm reporting for those over a certain character count. I thought I could easily solve the problem by limiting the characters in Storyline. This is extremely disappointing and has cost me hours of work.
I'm sorry this bug is causing such issues for your course as well! I'll be sure to share your experiences with our team as we continue to evaluate this bug.
To help you plan, it's unlikely to be fixed in the next couple of updates, but we'll jump back in as soon as there are any updates to share.
It looks like you may be subscribed to this conversation.
Please jump in to see the full conversation and unsubscribe (at the top) if needed.
Your email signature also came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
We haven't released a fix for this bug yet! When we do, we'll update you in this discussion.
I'd be hesitant to roll back to Update 35 because we are now on Storyline 360 (Build 3.50.24668.0). Are you looking for the learner to type in a certain number of characters? I'm happy to help you with a workaround if you are interested in sharing your project.
I also need this functionality. Have you figured out a workaround yet? I've seen a few javascript hacks, but I need something I can hand off that is simple.
This is not on the upcoming roadmap, so I do not have any additional information to share. It is still open with our team, and this conversation is attached so that we can share updates with you here.
However, I've seen folx mention setting this up using JavaScript, and here's one of those conversations. I look forward to other suggestions from others as well.
I am using Short answer and Essay question slide and not able to limit the characters. If I type in Short answer input field it allows more than 256 characters and same happens in Essay slide. I guess this bug has not been fixed yet.
21 Replies
This post was removed by the author
Hi Frédéric,
Hello! I ran into the same problem the other day and I had to revert to a version from September to limit the characters in the entry field. That's not ideal, as I would like to use the latest version and its updates. When will this bug going to be fixed? Thank you.
Hi Alex,
Glad to hear that reverting to a previous version helped! I will be adding your comments to our active report. While I don't have an exact ETA, I wanted to share that our team is careful about testing new updates. We want to be sure that we don't put other features at risk, so I don't want to commit to a timeline before we have a fix finalized.
You're in the right place, and we'll be sure to provide more details as soon as we can!
Is there any update as to when this will be fixed?
Hello Lauri,
We've got this bug reported, but based on the limited impact; it's still an open issue for monitoring. I'll share your voice and update this discussion on any new developments!
Thank you for checking in!
Hi
Just adding me to the people who would like this to work, please.
Not being able to limit the number of character causes problems for me if I enable the user to export what they've written to email. Beyond a certain limit certain browsers cannot handle beyond about 1450 characters.
If we have users who write War and Peace in their answer the email export doesn't fly.
Not a biggie but it would be good to get the field to handle it before as they reach a limit.
Adding a comment here so I can track this issue as well. Unfortunately can no longer revert to the version where this was working.
Hi Shawna,
You can reach out to our support team here if you find that you do need to roll back.
I've shared your comment with our team as we continue tracking this issue.
I also need this feature to work with a new course I have developed. After testing with my LMS, I realized the LMS does not accept responses over a certain number of characters. The essay question comes up blank in scorm reporting for those over a certain character count. I thought I could easily solve the problem by limiting the characters in Storyline. This is extremely disappointing and has cost me hours of work.
Hi Emily,
I'm sorry this bug is causing such issues for your course as well! I'll be sure to share your experiences with our team as we continue to evaluate this bug.
To help you plan, it's unlikely to be fixed in the next couple of updates, but we'll jump back in as soon as there are any updates to share.
I'd also like to know when things change.
Hi Ian,
It looks like you may be subscribed to this conversation.
Please jump in to see the full conversation and unsubscribe (at the top) if needed.
Your email signature also came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
Is this bug resolved? If not, which version specifically should we be reverting back to?
Hello Rob!
We haven't released a fix for this bug yet! When we do, we'll update you in this discussion.
I'd be hesitant to roll back to Update 35 because we are now on Storyline 360 (Build 3.50.24668.0). Are you looking for the learner to type in a certain number of characters? I'm happy to help you with a workaround if you are interested in sharing your project.
I also need this functionality. Have you figured out a workaround yet? I've seen a few javascript hacks, but I need something I can hand off that is simple.
Hi everyone!
I'm having the same issue. Is there a release date for this fix yet please?
If not, are there any good workarounds please?
Thanks
Mark
Hello Mark,
This is not on the upcoming roadmap, so I do not have any additional information to share. It is still open with our team, and this conversation is attached so that we can share updates with you here.
However, I've seen folx mention setting this up using JavaScript, and here's one of those conversations. I look forward to other suggestions from others as well.
Hi Leslie, thanks for your reply and the link. The JavaScript solution looks useful. Thanks :)
Hi, If I switch to "other versions" will it affect my other project files which are created earlier.
I am using Short answer and Essay question slide and not able to limit the characters. If I type in Short answer input field it allows more than 256 characters and same happens in Essay slide. I guess this bug has not been fixed yet.
Hi, everyone!
I have great news to share!
We just released another update for Storyline 360. In Update 53, we’ve included important fixes and new features.
One of the fixes we’ve included is:
Essay questions stopped enforcing the maximum number of characters specified by the author.
To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let us know if you have any questions by posting here or directly reaching out to our Support Engineers.