I hope you would be able to help with this strange behaviour of Storyline360. I imported translation to my English original file (please note this file behaves perfectly fine) and right after importing it, every text box I touch turns into a hyperlink (only visible when in Preview mode, see the attachment). The only way I found to get rid of the hyperlink is to remove it manually (on hundreds of text boxes it would be time consuming) or changing the shape of the text box (less time consuming but still). HELP! :)
That's some odd behavior you've run into! I've seen folks have hyperlinks suddenly appear after importing, often if there was some existing formatting that didn't get stripped out prior to the import, but I've not seen a click on the text box change it all to a hyperlink.
I'd want to check first that you're working with local project files when importing, as working off a network/shared drive can lead to some odd behavior (ultimately ending in file corruption).
If you can share a copy of your .story file and the .doc you've translated I can take a look too!
The latest update of Storyline 360, isbuild 3.24.17733.0 but I don't see the description shared earlier by John submitted as a bug in any version of Storyline.
It sounds like you've run into the same trouble, and if so it would help to know what version of Storyline you're using and what steps you've gone through so that I can test reproducing the issue.
If you can you take a Peek of those steps, that would also help! You can include the "Share" link here in your reply.
I am experiencing the same issue. After importing a translation into the original English version of the program, all text on every screen appears to be clickable. When I roll over any text it seems that the text has "hover" and "visited" states. When I go back to authoring mode and click on each text element on the slide, there are no states.
The issue is present when previewing and publishing the file.
Thanks for sharing the screenshot. I'm sorry you're facing this issue, and we're here to help! If possible, can you share your .story file and the translation file here, so our support engineers to investigate? We'll reach out soon after we hear from you!
8 Replies
Hi John,
That's some odd behavior you've run into! I've seen folks have hyperlinks suddenly appear after importing, often if there was some existing formatting that didn't get stripped out prior to the import, but I've not seen a click on the text box change it all to a hyperlink.
I'd want to check first that you're working with local project files when importing, as working off a network/shared drive can lead to some odd behavior (ultimately ending in file corruption).
If you can share a copy of your .story file and the .doc you've translated I can take a look too!
Hi Ashley,
Is this issue fixed in a specific version of Storyline 360?
Kind regards,
René Koppes
Hi René,
The latest update of Storyline 360, is build 3.24.17733.0 but I don't see the description shared earlier by John submitted as a bug in any version of Storyline.
It sounds like you've run into the same trouble, and if so it would help to know what version of Storyline you're using and what steps you've gone through so that I can test reproducing the issue.
If you can you take a Peek of those steps, that would also help! You can include the "Share" link here in your reply.
I am experiencing the same issue. After importing a translation into the original English version of the program, all text on every screen appears to be clickable. When I roll over any text it seems that the text has "hover" and "visited" states. When I go back to authoring mode and click on each text element on the slide, there are no states.
The issue is present when previewing and publishing the file.
Hi, Oscar.
Thank you for opening a support case with our engineers!
I see you're working with Darrell, so you're in great hands! Please reach out to Darrell through the case if you have additional questions.
Thank you Maria!
Hi all,
This is there error I also get. I never inserted a hyperlink to these text
Welcome to E-Learning Heroes, Leon!
Thanks for sharing the screenshot. I'm sorry you're facing this issue, and we're here to help! If possible, can you share your .story file and the translation file here, so our support engineers to investigate? We'll reach out soon after we hear from you!