Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

  • Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
  • If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
  • When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
  • You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
  • Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
  • Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

827 Replies
Barry Hinks

Hi All Cornerstone experts, I've raised an issue I'm encountered in a new post, not realising this thread existed.

To save writing this out in this post can anyone help shed some light on my issue.



Steve Flowers

Hi, B K - 

I've had success running the HTML5 output. The new SL360 provides the option to just publish to HTML5 without the Flash publish.

If you're having trouble in IE, give this a shot. In the General tab of the catalog properties page for the online class LO, make sure compatibility is turned off. 

Will Findlay

Steve, your post made me wonder if SL360's HTML5 output was compatible with I.E. (SL2's output is not) I did some digging and was pleasantly surprised to see that it does, at least if your user is on a version greater than IE9: https://articulate.com/support/article/Comparing-HTML5-Flash-and-Articulate-Mobile-Player-Output-for-Articulate-Storyline-360

Marcy Watzl

Can anyone tell me how to publish and then what to check in the compatibility or other options to get content from Storyline 1 to appear correctly in the Cornerstone Mobile App for iPhone? I am using SCORM 2004. I can get the audio to appear, but none of the images or text show up--not even the resume buttons on the resume pop-up. The attached image shows what it looks like.

Matthew Steffeck

This article offers some suggestions, https://articulate.com/support/article/comparing-storylines-flash-html5-and-articulate-mobile-player-output but it sounds like it may be more dependent on iOS version than anything. We have just broken into some mobile publishing with SL2 and Cap 9 and will be curious to hear about user experience in 360. I have successfully published some mobile tests but nothing terribly long or involved and nothing with a bunch of audio and interaction. But my resumes and test buttons do appear as expected (but SL2 keep in mind).

Brit Kohls

Hello so I am close to getting this to work on an iPad app using just HTML5. I do however get a cornerstone tinted interface player over the storyline interface unless I click the minimize button, but when it plays it shows it again. This is not on the Android version. Does anybody know if I can hide this.

Ashley Terwilliger

Hi WW, 

I don't know any specifics about the Cornerstone interface, but you mentioned an iPad app and HTML5 - so I wanted to pop in here to see if you're seeing that grey tint over the HTML5 output in mobile Safari or if it's still within the Cornerstone App that you're seeing this behavior? Perhaps there is a screenshot which you can share for the folks in the community who are experienced Cornerstone users so that they'll be able to weigh in. 

Ashley Terwilliger

Hi Jan,

If you scroll to the bottom of the first page, you'll see that there are the arrows to go to the next page, and this discussion is actually on page 11. If you see this as an email notification, click the button to "view" within the email and you'll be brought right to the end of the forum discussion and can go back from there to see if there is any CSOD specific help that you may need here. 

Will Findlay

One thing I have noticed about CSOD's own site is that they opt to open SCORM courses in a non-full screen window. We have set Cornerstone to open our SCORM courses ((Storyline/Presenter) full screen. This is a preference you can set in the Cornerstone LMS.

I'm curious what people think are the advantages/disadvantages of the full screen vs. non full screen setting. I imagine that one advantage of not opening full screen might be for novice users, who will more easily realize that what they are looking at is a pop-up window. We like the full screen option because of increased legibility.