Everything we know about Cornerstone on Demand and Storyline!

I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.

On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.

It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.

So some of the nuggets of wisdom that I've found are :

  • Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
  • If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
  • When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
  • You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
  • Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
  • Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.

I'll post more as I think or find them, but feel free to add to this list!

799 Replies
Mike Saunderson

I recently published a course in Storyline 360  using SCORM 2004, 2nd edition, in HTML5 with flash fallback and AMP with reporting status of completed/incomplete. Passing is set at 80%. I published the course to SCORM Cloud to test. I completed the course and scored a 100%. I exited the course and the SCORM Sandbox said I completed the course but the success category stated I failed.

I contacted SCORM supported and was advised to change the LMS reporting to Passed/Incomplete. I published the course and I published the course to SCORM Cloud to test. I completed the course and scored 100%. I exited the course and the SCORM Cloud Sandbox said I completed the course and the success category stated I passed.

My problem is that Cornerstone on Demand on 1/17/2017 advised that "options which include the terms ‘Passed” and “Failed” could introduce completion issues on users transcripts, so in this instance we recommend the use of the “Completed/Incomplete” option."

 I'm reluctant to make this change when publishing to COD. As anyone had this problem? and has anyone used the "Passed/Incomplete" setting and published to COD and not had any problems?




Teresa Henderson

Hi Mike,

We use 2004 3rd edition set to complete/incomplete and haven't had any issues. See if changing the edition makes a difference.


This e-mail and any attachments are for the sole use of the intended recipients and contain information that may be confidential or legally privileged. If you have received this e-mail in error, please notify the sender by reply e-mail and delete the message. Any disclosure, copying, distribution, or use of this communication by someone other than the intended recipient is prohibited.

Leigh S

My learners use the Cornerstone mobile app on iPhones and iPads. When they try to open a Storyline 360 course, a blank window pops up and it looks like the course is trying to load, but it never does. If they close the window the course will play as normal, but it's a super confusing UX. Does anyone know of a fix for this? Screenshot attached

Ashley Terwilliger

Hi Leigh,

Any way to not use the Cornerstone mobile app? Storyline content can launch directly in Safari and it'll show the responsive player by default. If it's launching in an external app, that's where things seem to be getting tripped up, and I'd have to defer to Cornerstone's support to help! 

Gemma Wells

Hello Cornerstone users I need some advice. We currently use Java script on the last slide of our eLearns to basically tell Cornerstone the module is complete, We have this as a trigger when the last slide starts and when the user presses the exit button. This was set up prior to me starting - its not something I have ever used. I was wondering if this is needed? We publish modules to SCORM2004 with passed/incomplete set. Does anyone else use Java script to get it to show as complete? 

Will Findlay

It would be interesting to see what the javascript code is that accomplishes this. Would you mind posting it?

To answer your question though, no, it isn't needed. The method we use to accomplish essentially the same thing is outlined in the help article:


Using javascript might be less work though. (But then the trade-off is that it isn't supported by Articulate) 

Steve Flowers

The JS is pretty straightforward. We've been using similar to the below for awhile. HTML5 references the lmsAPI differently than the Flash output. A conditional check to see if a function exists typically helps send the calls in the right direction. 

var player=GetPlayer();

//status is pretty simple.

//if you also want to set the score.
var tPercent=player.GetVar("SLSCORE"); //grab a score variable from storyline


Will Findlay

Ah, ok. I see it now at the if statement at the end: if(lmsAPI.hasOwnProperty("SetScore")...

That's great! I can't really think of any drawbacks to using this method over the "Specific Slide" method. I'd imagine that something like this javascript code might be what is going on behind the scenes anyway.

yoampi yoampi

Issue with rise: videos don't go full screen mode in Cornerstone

Hi community,

I have an issue with rise that is driving me mad and I need your support.

We created a Rise course with some blocks that are videos. When using the shared link, videos can play on full screen mode.

We exported the video in scorm 1.2 and tested in scorm cloud. It was able to play videos in full screen mode.

However, when I upload the same scorm in Cornerstone, videos can't go full screen. The button to enlarge is there, but when you click nothing happens. Video doesn't go full screen

Have you faced a similar issue? Any clue on how to overcome it? 


Thanks a lot!!!

Will Findlay
Marcus Alkemade

Dear all,

Anybody here any experience with pulling participants name and date of completion from Cornerstone? I could use a little help.

I made a certificate slide on which the first and last name of the participant and also the date of completion should appear. I used a trigger to execute JavaScript when timeline starts, this is the JS:

var lmsAPI = parent;

var name = lmsAPI.GetStudentName();

var nameArray = name.split(", ");

var firstName = nameArray[1];

var lastName = nameArray[0];

var currentTime = new Date()

var month = currentTime.getMonth() + 1

var day = currentTime.getDate()

var year = currentTime.getFullYear()

var dateString=day + "/" + month + "/" + year

var player = GetPlayer();




It works fine for me when I test it in ScormCloud. But my client tells me it doesn't work for him. They use Cornerstone. It instantly got me wondering about the difference between ScormCloud and Cornerstone.

My first question is: is the JavaScript I used correct for Cornerstone?

My second question is: could the configuration of Cornerstone or safety measures on my clients side be a problem?

Thanks in advance!