Font Color Incorrect when Published

Hey Melanie,

That's definitely strange! Can you share your .story project file here so I can do some testing? You can add it as an attachment right to a comment like this:

Thanks! ☺️

Hi Ali,

Thanks for offering to look at the file.  Because there is some proprietary information the training, I can't send the entire thing.  However, I have attached the slides that have been causing the most problems with the font color.  I actually published the same file three times (without changing anything on the file) and sometimes the text was changed and sometimes it was right.

Hey Melanie!

Thanks for sharing those slides with me.

I saw what you're describing when I published and tested your file. The notes sometimes appear to be orange or blue for me too! 

I opened a case with our Support Engineers to investigate this further with you. Your case number is 01068966 and they'll be reaching out to you shortly via email so keep an eye on your inbox.

I'll be following along with your case too, as I'm curious what the cause is here!

Thanks, Ali! 

Hello I have a similar issue with my fonts and font colors. On my course when i publish my fonts revert to something else and the colors that are in my down state are supposed to be black but they change to white. 

Hello Sublime03!

Thanks for reaching out and sharing your file! I want to make sure I'm understanding your project so I can help!

• I noticed you have two different down states in your project. What font and font color should show up for those down states?

Here's what I see when I publish to Review:

Normal states:

Down states:

I'm staying tuned for your response so we can keep going at this!