I have a slide from a screen recording, where the mouse is going to toggle a favorites "star." Well I would like the mouse to go away after the screen recording starts. Since it just stays on the screen it covers the favorites "star." Is there anyway to make that dang mouse go away once the screen recording has begun or finished? When I double click the mouse icon it wont allow me to change the enter from path either.
It sounds like you've inserted the screen recording in a step-by-step mode? You won't be able to change it's starting point, but you can remove it all together or change where it ends by clicking on the mouse icon and dragging it around your screen. You could also remove that mouse cursor, and add in one of your own.
There isn't a way to change the mouse animation within a screen recording to into a fade option. If you're inserting a mouse as described here, you should be able to apply animations to it as well, and please take note that there are different animations between SL1 and SL2.
I just want the mouse I inserted as an "Interaction Object" to go away after it has demonstrated what I want. Are we talking about the same thing? ie, enter, click, and then fade out.
We may not be - and if you'd like to share your .story file here with us using the "add attachment" button we're happy to take a look at the set up and offer thoughts based on that.
I have the same issue. Once the mouse is inserted on the timeline, it will not go away on that slide even if the time is set to display for 2 seconds (and the rest continues for say 15 seconds). I have tried to move the layer down so it is covered by other graphics but it also automatically moves to the top layer. I will move it down, then it auto moves to the top. How do I get this to stop??
Sorry, I replied to Cathy but not Leslie. Leslie, can you provide me a link to upload the file to you? I don't mind sending to Articulate, but am not able to allow it to be public as the content is private to a client.
No further updates from our QA team - but it does seem that the mouse cursor was only moving to be the top most item on the timeline after another object was added to the slide. This forum discussion is included in the report we filed so that we can share any updates and additional information with you here once available.
Same question here. We want to treat the mouse as if it was an object so that we get the benefit of the demonstration ("Hey learner, click here"), but once it has showed the learner what to do, we want the mouse to go away as the learner is already trained on what to do with the rest of the clickable objects on the screen.
Hey Raquel - I do not have an update to provide on the issue that was shared with the QA Team. This thread is included in the report and for update when applicable.
Morning everyone, is there an update on this one? We have the same problem when the mouse moves over a scroll bar (this happens a lot with our software). You end up with two mouse pointers.
Nothing new yet, but it's helpful to understand how many people are experiencing this and how often. We are working to better prioritize issues and I will update the report.
Woohoo, I figured out a workaround for the mouse remaining onscreen. In the timeline, you can move the mouse down level. This means you can place an object over the mouse to hide it. Likely, if you're using screenshots/screen captures for your interaction, place an additional screenshot over the mouse when you need the mouse to disappear. Just know that the mouse will fight you back...occasionally, it will jump to the top most level if you are changing the timing or moving objects around to different levels on the timeline. Just throw it back under the object when that happens. For the "comprehension impaired" like myself, see the attached visual explanation.
44 Replies
Hi David,
It sounds like you've inserted the screen recording in a step-by-step mode? You won't be able to change it's starting point, but you can remove it all together or change where it ends by clicking on the mouse icon and dragging it around your screen. You could also remove that mouse cursor, and add in one of your own.
Once the mouse icon has appeared and clicked, I can't find a way to fade the mouse arrow/icon out. Is there a way?
Hi Ann,
There isn't a way to change the mouse animation within a screen recording to into a fade option. If you're inserting a mouse as described here, you should be able to apply animations to it as well, and please take note that there are different animations between SL1 and SL2.
I just want the mouse I inserted as an "Interaction Object" to go away after it has demonstrated what I want. Are we talking about the same thing? ie, enter, click, and then fade out.
Hi Dick,
We may not be - and if you'd like to share your .story file here with us using the "add attachment" button we're happy to take a look at the set up and offer thoughts based on that.
Hi Dick,
I have the same issue. Once the mouse is inserted on the timeline, it will not go away on that slide even if the time is set to display for 2 seconds (and the rest continues for say 15 seconds). I have tried to move the layer down so it is covered by other graphics but it also automatically moves to the top layer. I will move it down, then it auto moves to the top. How do I get this to stop??
Hi Cathy!
I'm not seeing where Dick shared his file for us to take a look, so I'm not sure if he reached resolution or not.
Do you have a .story file that you would like us to take a look at?
Yup, that is the same thing that happens to me.
Dick Reynolds
Sorry, I replied to Cathy but not Leslie. Leslie, can you provide me a link to upload the file to you? I don't mind sending to Articulate, but am not able to allow it to be public as the content is private to a client.
Absolutely! You can share privately here.
It's on it's way!
Thanks for the update. I see your case submission (00746264) and you should be hearing from someone shortly. I'll follow along as well.
Thanks, Leslie!
Hi Dick! Looks like Jonathan is assisting you and I will continue to follow along in the progress.
Hi Dick! I popped in to check on your case and see where Jonathan reported your issue to the QA Team.
Hi Leslie - any update on this so the community can see the workaround?
thanks
Hi Ripple,
No further updates from our QA team - but it does seem that the mouse cursor was only moving to be the top most item on the timeline after another object was added to the slide. This forum discussion is included in the report we filed so that we can share any updates and additional information with you here once available.
Same question here. We want to treat the mouse as if it was an object so that we get the benefit of the demonstration ("Hey learner, click here"), but once it has showed the learner what to do, we want the mouse to go away as the learner is already trained on what to do with the rest of the clickable objects on the screen.
Hey Raquel - I do not have an update to provide on the issue that was shared with the QA Team. This thread is included in the report and for update when applicable.
Thanks Leslie.
Thanks Ashley!
Morning everyone, is there an update on this one? We have the same problem when the mouse moves over a scroll bar (this happens a lot with our software). You end up with two mouse pointers.
Hi Mike,
Nothing new yet, but it's helpful to understand how many people are experiencing this and how often. We are working to better prioritize issues and I will update the report.
Thanks Leslie.
Woohoo, I figured out a workaround for the mouse remaining onscreen. In the timeline, you can move the mouse down level. This means you can place an object over the mouse to hide it. Likely, if you're using screenshots/screen captures for your interaction, place an additional screenshot over the mouse when you need the mouse to disappear. Just know that the mouse will fight you back...occasionally, it will jump to the top most level if you are changing the timing or moving objects around to different levels on the timeline. Just throw it back under the object when that happens. For the "comprehension impaired" like myself, see the attached visual explanation.