how do I get a user to deselect an option

Jan 03, 2023

I have made a multiple choice question, which asks the user to select items before submitting their answer.

They can select items but can't deselect the items, should they change their mind, before submitting.

Could you please help understand how to fix this?

Thank you.

Hi Iffaf,

Not sure what happened on your slide, but try this:

Create a blank slide
Copy all content EXCEPT your four option shapes
Click "Insert" and choose "Convert to freeform"
Choose "Pick many"
Play around with your option shape states (make it clear whether something is selected or not, add a hover option etc).

I did that with your slide and it is now possible to deselect the options.

Just delete the VISITED state from the options. If you do that, when the user re-clicks a Selected object, it will return to the NORMAL state.

Because the objects in your example file have Selected and Visited states, the first click changes the object to Selected, and the second click changes it to Visited. But there's no difference in the states, which is why it still looks selected.

That worked! You really are a hero.