I cannot sign in to my account
Mar 22, 2022
Hi All,
I am trying to sign in, but I have the following message on the browser:
This site can’t provide a secure connection
localhost sent an invalid response.
ERR_SSL_PROTOCOL_ERROR
The confusing point is that I am already signed in here in eLearning heroes and also here https://360.articulate.com/ but I cannot sign in the desktop application to run Articulate Storyline which asks me to sign in.
Any help is appreciated.
Thanks
2 Replies
I have tried another browser, Firefox instead of Chrome and the problem fixed!
I just wanted to share this update in case anybody faced the same problem.
Glad to hear you got in Ahmed, but so sorry for the trouble! If you ever hit this roadblock again, please don't hesitate to reach out to our Support Team for some fast help to get you up and running again!