Whenever I try to use the Google font 'Inter', I get the error report popping up. My slide also disappears behind a box with a red outline.
Ordinarily, I'd just use a different font, but Inter has now become my company's preferred font so at some point I will have to start using it. Modern text is checked.
I couldn't replicate the issue on my end: using the latest version of Storyline 360 (Build 3.51.24979.0), I installed and used the Inter font-family without causing it to crash.
I went ahead and opened a support case on your behalf, so you should hear from us very soon via e-mail.
Thank you Maria. Support have already reached out to me via email. They were able to replicate the issue and suggested to use the OTF version of the font for now.
Great news! We released a new update for Storyline 360 today. In Update 54 (Build 3.54.25674.0), we fixed the bug where enabling Modern Text when using TTF Inter Fonts causes Storyline 360 to crash.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app! If you run into any issues, please don't hesitate to reach out for help in this discussion or a support case.
4 Replies
Hi, Rob.
Thank you for reaching out!
I couldn't replicate the issue on my end: using the latest version of Storyline 360 (Build 3.51.24979.0), I installed and used the Inter font-family without causing it to crash.
I went ahead and opened a support case on your behalf, so you should hear from us very soon via e-mail.
Thank you Maria.
Support have already reached out to me via email.
They were able to replicate the issue and suggested to use the OTF version of the font for now.
Hello Rob!
Great news! We released a new update for Storyline 360 today. In Update 54 (Build 3.54.25674.0), we fixed the bug where enabling Modern Text when using TTF Inter Fonts causes Storyline 360 to crash.
Now all you need to do is update Storyline 360 in your Articulate 360 desktop app! If you run into any issues, please don't hesitate to reach out for help in this discussion or a support case.
Hi Lauren,
Thanks for letting me know that this is fixed.
Much appreciated!
R.