I have a SL file with a simple button and trigger to jump to the next slide but it is not working. I've changed it to jump to a specific slide but that doesn't work either. I've stripped the file back to just two slides and removed all other buttons and triggers including from the Master slides. I have replaced the button with a new button and checked that the state is set to normal. I've even turned the slide navigation 'Next' button back on and still nothing.
I have just discovered that the button works in preview mode but not in 360 Review. I still need it to work in review so the client can see/test. Any suggestions?
Thank you for reaching out and sharing what you are experiencing with your published project file.
I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I am experiencing the same issue, the button worked in other files but it is not jumping to the next scene (quiz bank) in this specific file. I tried everything, changed the button and imported the slides to a new file but no luck! The button will not work in preview mode or in Review mode. I changed the button to a shape and it will still not jump to the next scene. All the other files (these are a series of quizzes) worked fine. What is the issue here? Kindly advise.
It sounds like you hit a snag with the buttons in your course not advancing to the next scene. I see you've already opened a support case and connected with my colleague Mcgem. It looks like Mcgem provided you with a solution that solved the issue. So glad to see that!
If you run into any trouble moving forward, please let us know and we'll be happy to help!
Thank you, Steven for following up. I cannot thank Mcgem enough for his quick response and solution to the issue!! Your team is amazing as always in delivering an exemplary service!!!
Sorry to hear that your triggers aren't working after publishing to Review 360. I'd be happy to help with that!
It would be helpful to take a closer look at the triggers you've built out so far and test the behavior on our end. Would you be willing to share a copy of your file with us? You can upload it here in the discussion or privately in a support case.
We'll delete it from our systems once troubleshooting is complete!
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Are you able to share the file?
Hi Jennifer,
Thank you for reaching out and sharing what you are experiencing with your published project file.
I want to take a look at your project file to investigate what's happening with your permission. You can share it publicly here or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
I am experiencing the same issue, the button worked in other files but it is not jumping to the next scene (quiz bank) in this specific file. I tried everything, changed the button and imported the slides to a new file but no luck! The button will not work in preview mode or in Review mode. I changed the button to a shape and it will still not jump to the next scene. All the other files (these are a series of quizzes) worked fine. What is the issue here? Kindly advise.
Hi Meenu!
It sounds like you hit a snag with the buttons in your course not advancing to the next scene. I see you've already opened a support case and connected with my colleague Mcgem. It looks like Mcgem provided you with a solution that solved the issue. So glad to see that!
If you run into any trouble moving forward, please let us know and we'll be happy to help!
Thank you, Steven for following up. I cannot thank Mcgem enough for his quick response and solution to the issue!! Your team is amazing as always in delivering an exemplary service!!!
Hi Leslie, I'm experiencing the same problem with a trigger working in Preview mode but no in Review 360. What was the solution for Jennifer?
Hi Velvet!
Sorry to hear that your triggers aren't working after publishing to Review 360. I'd be happy to help with that!
It would be helpful to take a closer look at the triggers you've built out so far and test the behavior on our end. Would you be willing to share a copy of your file with us? You can upload it here in the discussion or privately in a support case.
We'll delete it from our systems once troubleshooting is complete!
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This post was removed by the author