Some months ago, I created an e-learning template with a few slides that we use to start new projects. It's worked well until recently. When I now create a layer for a slide, whatever is on the base slide doesn't show on the layer. The "Dim" option doesn't affect anything. When I create a layer, it opens as a blank slide that doesn't show the base layer. I have the latest version of Storyline 360.
There are a number of factors that impact whether the base can be seen when you're on a layer. It sounds like the Feedback Master's "Blank" Layout has a solid background, which would obstruct the entire layer.
This post discusses that and other factors that impact base visibility:
Ok, after much poking around I think I resolved this. It wasn't about the feedback master but your answer still put me on the right track. It has to do with the background properties of the layer. When I checked them, I was able to set the background to "no fill" which seems to have worked. I selected to apply this no fill to all slides and will see how it turns out as I complete the project.
Yes, it's possible that a given layer has a solid or semi-transparent background fill even if the associated layout doesn't.
So, for future reference, I suggest checking the background properties of the Feedback Master Layout first, because that will be used for all new layers. If that's the not the problem, check the background properties of the problem layer. (You could also try reapplying the no-background-fill layout to the layer.)
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There are a number of factors that impact whether the base can be seen when you're on a layer. It sounds like the Feedback Master's "Blank" Layout has a solid background, which would obstruct the entire layer.
This post discusses that and other factors that impact base visibility:
https://community.articulate.com/discussions/articulate-storyline/can-t-see-the-base-from-a-layer-or-is-it-just-dimmed-is-that-what-you-want-here-s-how-to-control-base-visibility
Ok, after much poking around I think I resolved this. It wasn't about the feedback master but your answer still put me on the right track. It has to do with the background properties of the layer. When I checked them, I was able to set the background to "no fill" which seems to have worked. I selected to apply this no fill to all slides and will see how it turns out as I complete the project.
I'm glad you solved your problem.
Yes, it's possible that a given layer has a solid or semi-transparent background fill even if the associated layout doesn't.
So, for future reference, I suggest checking the background properties of the Feedback Master Layout first, because that will be used for all new layers. If that's the not the problem, check the background properties of the problem layer. (You could also try reapplying the no-background-fill layout to the layer.)