I have a course with several sections. These are shown in the menu in closed form. In the menu clicking on a section heading will take the user to the wrong slide. Instead of the first slide in that section the user will end up on some other random slide. Has anyone else had this issue?
On second thought Randall, we do have a similar sounding issue reported. We found an issue with custom headings where instead of jumping to the first slide under the heading, the course jumps to the next slide from where you leave off.
We're investigating this issue currently, and I'll tag your post to be updated. The only workaround we've discovered is to break your slides into different Scenes instead of using custom headings.
We're still looking into the problem where clicking on custom menu headings incorrectly brings you to the next slide from where you were last. I'll tag your post to the Storyline 360 report so we can keep you updated with any changes to the bug.
In the meantime, we discovered these two workarounds:
In the Menu panel of your Player Properties, reset the Menu. Rename the first slide in each scene to your custom menu heading name. Promote that slide to a Heading. Delete the remaining slides. (More on customizing the Menu here!)
Or, break your slides into different Scenes instead of using custom headings.
We just released another update for Articulate 360, and included a few important fixes and enhanced features that you'll see in the release notes here.
The item you'll be interested in is how clicking a custom section header in the menu didn't jump to the first slide in that section has now been fixed.
The first step is to update Storyline 360. Head over to the desktop app and click the "Update" button for Storyline. More details here.
Great news, everyone. We just released Update 8 for Storyline 3!
This release includes a fix for the issue Ren mentions above where clicking a custom section header in the menu didn't jump to the first slide in that section.
You can download the update here and see what this version has to offer here!
I also just came across a similar problem except it wasn't with custom headings. I am fully up-to-date on updates. I was trying to add a slide (1st Quiz Slide) from one scene (Quiz) to another scene (Wrap-up) to allow users to skip the content and go directly to the quiz. My first project worked perfectly, the second project did not. In the project that didn't work, when I clicked the Quiz navigation link, I would be brought to the first slide in the opening scene (which was the Jump to Scene destination for one of two buttons on the Quiz slide). There were no auto advance, triggers, or anything on the Quiz slide (other than two buttons - one Jump to Scene, one Jump to Slide) so that is why it took me so long to put two and two together. I would just click the Quiz link and go to the destination scene of my first button.
Once I FINALLY made the connection between where I was being taken and its relationship to the slide I wanted to go to, I realized the only difference between the two projects was the destination for the review button. The one that worked had a Jump to Slide trigger that was set to go to the first slide of the opening scene. In the one that didn't work, the button had a Jump to Scene trigger that was set to go to the opening scene itself. Once I changed the destination to a slide within the scene, the navigation worked perfectly.
I am still unsure why the navigation would automatically follow one of my buttons when I clicked the slide in the menu and not the other. My only thoughts are that the destination it went to was set to Jump to Scene and the other was set to Jump to Slide or that it was listed first in both the timeline and button triggers. Either way All's well that ends well. I hope this information helps someone else facing this issue.
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Menu headers are not designed to jump. If you want to jump to the first slide in a scene, you have to use that slide as the menu heading.
And yet it does. In the past clicking the header would just toggle the folder to see the nested courses
You might attach it here and see if anybody else gets the same results.
Its only happening on a section header I added manually (the randomness) All the rest just go to the first slide of the section
Sounds like you are getting to the bottom of it Randall, but if you need us to take a look feel free to share.
On second thought Randall, we do have a similar sounding issue reported. We found an issue with custom headings where instead of jumping to the first slide under the heading, the course jumps to the next slide from where you leave off.
We're investigating this issue currently, and I'll tag your post to be updated. The only workaround we've discovered is to break your slides into different Scenes instead of using custom headings.
Any updates? I have the same problem with my menu
Hi there, Mathieu. Sorry you've come across this!
We're still looking into the problem where clicking on custom menu headings incorrectly brings you to the next slide from where you were last. I'll tag your post to the Storyline 360 report so we can keep you updated with any changes to the bug.
In the meantime, we discovered these two workarounds:
Great news, everyone. We just released Update 8 for Storyline 3!
This release includes a fix for the issue Ren mentions above where clicking a custom section header in the menu didn't jump to the first slide in that section.
You can download the update here and see what this version has to offer here!
I also just came across a similar problem except it wasn't with custom headings. I am fully up-to-date on updates. I was trying to add a slide (1st Quiz Slide) from one scene (Quiz) to another scene (Wrap-up) to allow users to skip the content and go directly to the quiz. My first project worked perfectly, the second project did not. In the project that didn't work, when I clicked the Quiz navigation link, I would be brought to the first slide in the opening scene (which was the Jump to Scene destination for one of two buttons on the Quiz slide). There were no auto advance, triggers, or anything on the Quiz slide (other than two buttons - one Jump to Scene, one Jump to Slide) so that is why it took me so long to put two and two together. I would just click the Quiz link and go to the destination scene of my first button.
Once I FINALLY made the connection between where I was being taken and its relationship to the slide I wanted to go to, I realized the only difference between the two projects was the destination for the review button. The one that worked had a Jump to Slide trigger that was set to go to the first slide of the opening scene. In the one that didn't work, the button had a Jump to Scene trigger that was set to go to the opening scene itself. Once I changed the destination to a slide within the scene, the navigation worked perfectly.
I am still unsure why the navigation would automatically follow one of my buttons when I clicked the slide in the menu and not the other. My only thoughts are that the destination it went to was set to Jump to Scene and the other was set to Jump to Slide or that it was listed first in both the timeline and button triggers. Either way All's well that ends well. I hope this information helps someone else facing this issue.