I have a course with several sections. These are shown in the menu in closed form. In the menu clicking on a section heading will take the user to the wrong slide. Instead of the first slide in that section the user will end up on some other random slide. Has anyone else had this issue?
On second thought Randall, we do have a similar sounding issue reported. We found an issue with custom headings where instead of jumping to the first slide under the heading, the course jumps to the next slide from where you leave off.
We're investigating this issue currently, and I'll tag your post to be updated. The only workaround we've discovered is to break your slides into different Scenes instead of using custom headings.
We're still looking into the problem where clicking on custom menu headings incorrectly brings you to the next slide from where you were last. I'll tag your post to the Storyline 360 report so we can keep you updated with any changes to the bug.
In the meantime, we discovered these two workarounds:
In the Menu panel of your Player Properties, reset the Menu. Rename the first slide in each scene to your custom menu heading name. Promote that slide to a Heading. Delete the remaining slides. (More on customizing the Menu here!)
Or, break your slides into different Scenes instead of using custom headings.
We just released another update for Articulate 360, and included a few important fixes and enhanced features that you'll see in the release notes here.
The item you'll be interested in is how clicking a custom section header in the menu didn't jump to the first slide in that section has now been fixed.
The first step is to update Storyline 360. Head over to the desktop app and click the "Update" button for Storyline. More details here.
Great news, everyone. We just released Update 8 for Storyline 3!
This release includes a fix for the issue Ren mentions above where clicking a custom section header in the menu didn't jump to the first slide in that section.
You can download the update here and see what this version has to offer here!
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Menu headers are not designed to jump. If you want to jump to the first slide in a scene, you have to use that slide as the menu heading.
And yet it does. In the past clicking the header would just toggle the folder to see the nested courses
You might attach it here and see if anybody else gets the same results.
Its only happening on a section header I added manually (the randomness) All the rest just go to the first slide of the section
Sounds like you are getting to the bottom of it Randall, but if you need us to take a look feel free to share.
On second thought Randall, we do have a similar sounding issue reported. We found an issue with custom headings where instead of jumping to the first slide under the heading, the course jumps to the next slide from where you leave off.
We're investigating this issue currently, and I'll tag your post to be updated. The only workaround we've discovered is to break your slides into different Scenes instead of using custom headings.
Any updates? I have the same problem with my menu
Hi there, Mathieu. Sorry you've come across this!
We're still looking into the problem where clicking on custom menu headings incorrectly brings you to the next slide from where you were last. I'll tag your post to the Storyline 360 report so we can keep you updated with any changes to the bug.
In the meantime, we discovered these two workarounds:
Great news, everyone. We just released Update 8 for Storyline 3!
This release includes a fix for the issue Ren mentions above where clicking a custom section header in the menu didn't jump to the first slide in that section.
You can download the update here and see what this version has to offer here!