MOV videos turned to MP4 files with a black end

Nov 06, 2021

Hello, I have a project with branching scenarios where I use mp4 videos followed by a question. When I replace the contemporary video (mp4 ) with the right one (mov), Storyline turns the MOV file to MP4 and adds a black end. It's possible to trim it out but I have a lot of videos so don't you know some "trick" to avoid the automatic conversion from MOV to MP4?

Many thanks!

1 Reply
Maria Costa-Stienstra

Hi, SantiaX. 

Storyline accepts several video formats, including MOV, but only MP4s are natively supported (every other acceptable format is converted to MP4):

We encourage you to submit your thoughts and ideas through a feature request here

I hope this helps!